Summary
Work History
Skills
Languages
Affiliations
Timeline
Generic

Mohamed Ahmed Bakr

Summary

Dynamic Administrator with a proven track record at Accounting Office, excelling in financial reporting and compliance auditing. Adept at budget forecasting and payroll management, I leverage strong customer support skills to enhance team collaboration and drive efficiency. Recognized for implementing process improvements that streamlined operations and elevated accuracy.

Work History

Administrator

Accounting Office
  • Maintained accurate financial records using accounting software.
  • Assisted in processing invoices and expense reports for timely payment.
  • Supported monthly reconciliation of bank statements and general ledger accounts.
  • Organized and filed financial documents for easy retrieval and audit readiness.
  • Collaborated with team members to ensure compliance with accounting policies.
  • Prepared reports summarizing financial data for internal review meetings.
  • Responded to inquiries regarding billing and payment issues from clients.
  • Prepared deposits and processed payments.
  • Reviewed invoices for accuracy prior to processing payments.
  • Maintained cash flow reports.
  • Monitored petty cash.
  • Produced contracts and billing plans that were used with vendors.
  • Assisted with month-end closing activities such as preparing journal entries and reconciling balance sheet accounts.
  • Monitored daily cash balances to minimize overdrafts while maximizing interest earnings.
  • Worked with accountants and HR to prepare financial data.
  • Performed general ledger reconciliation on a timely basis.
  • Assisted in budget preparation and forecasting processes.
  • Executed payroll functions including calculating salaries, bonuses, deductions, vacation payouts.
  • Worked closely with vendors to resolve billing issues in an efficient manner.
  • Ensured compliance with GAAP standards, IRS regulations and other applicable laws and regulations.
  • Collaborated with other departments within the organization to provide technical advice on accounting matters.
  • Generated ad-hoc financial reports as requested by upper management for strategic decision making purposes.
  • Researched complex tax issues to ensure compliance with federal, state and local regulations.
  • Computed balances, totals or commissions to support accounting team.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Researched and prepared reports required by management or governmental agencies.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Interpreted and explained work procedures and policies to brief staff.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Conducted detailed account analysis to identify potential problems or opportunities for improvement.
  • Developed process improvements to streamline workflow, reduce costs, improve accuracy and increase efficiency.
  • Processed invoices, payments and other financial documents accurately and efficiently.
  • Reviewed accounts payable aging reports to analyze trends in payment cycles.
  • Coordinated with external auditors during annual audits.
  • Provided support for internal and external audits by gathering information as requested.
  • Filed and prepared annual taxes.
  • Managed coding on invoices and documented all processes.
  • Assisted employees with picking out insurance programs and provided information on benefits packages.
  • Maintained accurate records of all financial transactions in the company's accounting software.
  • Monitored all account payable and account receivable happenings.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Guided employees in handling difficult or complex problems.

Support Technician

AT&T
  • Provided company users with tech support for IT problems and account maintenance.
  • Provided technical support by troubleshooting hardware and software issues related to electronic products.
  • Provided technical advice and support to dealers on vehicle specifications and features.
  • Provided technical support to staff members working with customers.
  • Provided technical support for the installation of new equipment and software.
  • Provided technical support to customers regarding assembly instructions for purchased products.
  • Provided technical support to clients and customers via phone, email, and chat.
  • Provided technical support during rehearsal sessions as needed.
  • Provided technical support to software engineers when integrating algorithms into their applications.
  • Provide technical support when necessary during the course of a project.
  • Provided technical support to users of the data visualization software applications.
  • Provided technical support to supervisors regarding accident prevention methods and injury management programs.
  • Provided technical support for existing clients and identified opportunities for new business development.
  • Provided technical support for users experiencing difficulties with library automation applications or services.
  • Built partnerships with product management, product support, product technology and operations teams to streamline product development, communication and documentation processes.
  • Provided technical support for troubleshooting any issues related to UI design implementation.
  • Provided technical support to internal teams and external stakeholders, such as distributors and resellers.
  • Provided technical support in the installation, configuration and maintenance of software systems.
  • Provided technical support to customers regarding product application and troubleshooting.
  • Provided technical support to customers in the region, including troubleshooting product issues and providing training on new products.
  • Provided technical support to students in the use of digital learning platforms and resources.
  • Provided technical support for day-to-day maintenance activities including patching, upgrades, application builds, and data refreshes.
  • Provided technical support when needed regarding usage of computer hardware and software programs related to design work.
  • Provided technical support to field personnel regarding control room operations.
  • Provided technical support for customers regarding product design and optimization using CFD tools and techniques.
  • Provided technical guidance in the implementation, maintenance, and support of GCMS tools and applications.
  • Provided technical support to clinicians and other healthcare personnel on the use of medical devices.
  • Supported agency inspections as liaison with regulatory agencies on technical and manufacturing issues related to assigned product and processes.
  • Provided technical support to users working with GIS systems and applications.
  • Provided technical support for phone systems including programming changes, resetting voicemails.
  • Integrated technology into daily lesson planning to support 21st century skills development.
  • Provided technical support to customers on product installation, usage, and maintenance.
  • Provided technical support with hardware setup, troubleshooting issues.
  • Negotiated contracts with third-party vendors providing support services or products related to technical service operations.
  • Provided technical support to faculty, staff and students in the use of hardware, software and network resources.
  • Provided technical support for computer systems, networks and software applications.
  • Provided technical support to users for software and hardware related issues.
  • Provided remote technical support for customers having trouble with their ATMs via telephone or email.
  • Provided technical support to medical personnel regarding the operation and use of medical equipment.
  • Provided technical support during troubleshooting activities involving electrical and instrumentation systems.
  • Provided technical support and troubleshooting of complex service issues to customers.
  • Provided technical support for faculty members conducting their own independent research efforts.
  • Provided guidance and support to team members on technical issues related to the CRM system.
  • Provided technical support during tournaments by setting up scoring systems or troubleshooting issues with lane machines.
  • Collaborated with internal teams such as IT department for technical support when needed.
  • Conducted research on emerging technologies in support of system development efforts.
  • Provided technical support to sales representatives during customer presentations on food products or services offered by the company.
  • Provided guidance and support on best practices in creating technical documentation.
  • Provided technical support during integration testing activities by troubleshooting any issues that arise.
  • Provided technical support to providers in the field on a daily basis.
  • Provided technical support to end users regarding computer applications and hardware.
  • Provided technical support and troubleshooting for finance team members on the use of the financial system.
  • Provided technical support to customers with regards to their network infrastructure problems.
  • Provided technical support for laboratory personnel regarding specimen management procedures.
  • Provided technical support for troubleshooting existing applications and resolving reported bugs.
  • Provided technical support for staff regarding electronic health record systems.
  • Provided technical support for customers with product-related queries.
  • Provided technical support for critical incidents involving the Nool environment.
  • Provided technical support to other departments regarding NDE methods, procedures, and applications.
  • Provided technical support to customers regarding their fiber optics services by troubleshooting issues over the phone or via remote desktop software.
  • Provided technical support for troubleshooting issues related to the database environment.
  • Provided technical support when needed for students having difficulty navigating online platforms or accessing course materials.
  • Provided technical support for customers utilizing the company's products or services.
  • Provided technical support to internal customers by responding to inquiries regarding errors or issues within the application or database environment.
  • Provided technical support regarding freight forwarding processes.
  • Provided technical support to customers experiencing issues related to FileNet applications.
  • Provided technical support to other engineers regarding mechanical designs.
  • Provided technical guidance and support to junior staff members in the R&D team.
  • Utilized technology-based tools such as online games or videos to support instruction.
  • Provided technical support by answering questions related to machine setup procedures.
  • Provided technical support to users in person, by phone and via email.
  • Created technical drawings, specifications, models and calculations to support the design process.
  • Provided technical support to operators in the field during live-fire exercises as needed.
  • Provided technical support to operators when troubleshooting issues with machinery or processes.
  • Provided technical support to other departments regarding quality control issues related to metrology operations.
  • Provided technical support to field staff responsible for setting up displays at various locations.
  • Utilized technology-based resources to support student learning objectives.
  • Supported staff by providing technical assistance on projects related to media services.

Assistant

Silver Works

Skills

  • Financial reporting
  • Invoice processing
  • Budget forecasting
  • Payroll management
  • Compliance auditing
  • Customer support

Languages

English
Limited
Arabic
Professional

Affiliations

  • Sports
  • Swimming
  • Tennis
  • Baksetball
  • Football
  • Hard Worker

Timeline

Administrator

Accounting Office

Support Technician

AT&T

Assistant

Silver Works
Mohamed Ahmed Bakr