Mohamed Amine Mzimaz
Denver,CO
Summary
Dynamic retail professional with extensive experience at Marshalls, excelling in visual merchandising and customer service. Proven leadership in enhancing team performance and implementing effective inventory management strategies, resulting in increased revenue. Skilled in problem-solving and time management, dedicated to creating exceptional shopping experiences and fostering a motivated workforce.
Overview
6
6
years of professional experience
Work History
Store Manager
Marshalls
Aurora, Colorado
09.2023 - Current
- Maintained store cleanliness and organized merchandise displays regularly.
- Delegated work to staff, setting priorities and goals.
- Implemented successful business strategies to increase revenue.
- Collaborated with team members to enhance customer service experiences.
- Addressed customer inquiries and resolved issues promptly and courteously.
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service and sales techniques.
- Coordinated inventory management and restocking procedures.
- Ensured compliance with company policies and safety protocols.
- Supervised daily store operations and ensured compliance with company policies.
- Developed employee schedules to meet store needs and maintain adequate staffing.
- Conducted regular team meetings to communicate goals and motivate staff performance.
- Collaborated with corporate teams on promotional events and marketing initiatives.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Assistant Store Manager
Marshalls
Centennial, Colorado
04.2022 - 08.2023
- Assisted in managing daily store operations and staff scheduling.
- Ensured compliance with company policies and safety protocols.
- Resolved customer inquiries and complaints effectively and promptly.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Organized weekly meetings with department heads to review progress on key objectives.
Key Carrier
Marshalls
Denver, Colorado
05.2021 - 03.2022
- Directed and supervised staff performance.
- Coordinated backroom inventory processes for efficient stock management and organization.
- Implemented safety protocols to ensure compliance with company standards and regulations.
- Managed product receiving and storage, optimizing space for accessibility and efficiency.
- Trained new staff on backroom procedures, enhancing team performance and consistency.
Retail Sales Associate
Marshalls
Denver, Colorado
11.2019 - 05.2021
- Assisted customers with product selection and inquiries.
- Organized merchandise on the sales floor for optimal presentation.
- Processed transactions accurately at the cash register.
- Maintained cleanliness and order in store areas.
Education
High School Diploma -
Bab Al Andalous
Morocco06-2015
Computer Science -
Community College of Aurora
Aurora, Colorado, COSkills
- Visual merchandising
- Customer service
- Networking
- Leadership
- Problem solving
- Time management
- Merchandise planning
Languages
English
Full Professional
French
Professional
Arabic
Native/ Bilingual
Spanish
Limited
Timeline
Store Manager
Marshalls
09.2023 - Current
Assistant Store Manager
Marshalls
04.2022 - 08.2023
Key Carrier
Marshalls
05.2021 - 03.2022
Retail Sales Associate
Marshalls
11.2019 - 05.2021
High School Diploma -
Bab Al Andalous
Computer Science -
Community College of Aurora