Mohamed Mishal Ahmed Firaz
Jeddah,Saudi Arabia
Summary
Versatile and results-driven marketing professional with a strong foundation in digital marketing and sales. Proven success in developing and implementing effective marketing strategies, enhancing online presence, and driving sales growth. Eager to bring my skills in digital marketing, customer service, and project management to a dynamic marketing and sales role, contributing to business success and exceeding targets.
Overview
4
4
years of professional experience
Work History
Digital Marketing Associate
Forever Forget Me Not
Toronto, Ontario
12.2023 - Current
- Developed and executed digital marketing strategies for FFMN, increasing online visibility and engagement
- Utilized Google Ads and SEO techniques to optimize web content and drive traffic
- Created and redesigned websites, ensuring a user-friendly experience
- Provided data-driven insights for continuous improvement of digital campaigns in various Social media platforms.
- Implemented best practices for usability testing across all web properties.
- Created ad copy for display ads using effective messaging that resonates with customers.
- Planned email marketing campaigns with engaging content that drove conversions.
- Conducted analysis on consumer behavior patterns across different channels like mobile devices or desktop computers.
- Created content for social media platforms such as Facebook, TikTok, and Instagram.
- Monitored competitor activities in the digital space and provided insights into areas of improvement for our own strategies.
- Improved advertising initiatives by executing social media and digital marketing campaigns.
- Helped in designing and creating fliers and brochures
Sales & Marketing Coordinator
SS Express
Toronto, Canada
05.2023 - 05.2024
- Coordinated marketing activities and campaigns, contributing
- Utilized Excel, Outlook, PowerPoint, Word, and Database for creating product reports and processing data
- Identified and analysed trends in market to match customer expectation in turn boosting sales for the business
- Active in decision making on certain company strategy for deciding what to buy in wholesale from suppliers based on analysed trends
- Met monthly sales target
- Managed customer inquiries and provided product information through digital channels.
- Organized tradeshows and events to promote products or services.
- Compiled weekly and monthly reports of sales activities for management review.
- Drafted content for website updates based on current promotions or initiatives.
- Performed administrative tasks such as scheduling appointments or updating databases.
- Tracked inventory levels of promotional items used at tradeshows or events.
- Reviewed customer complaints to determine appropriate methods for resolution.
Sales Representative
Mareena Auto Industries
Colombo, Sri Lanka
01.2020 - 01.2021
- Served as a liaison between customers and the company, enhancing brand perception
- Conducted digital marketing initiatives to promote products and services in various social medias
- Managed customer inquiries and concerns through various digital platforms.
Education
Level 7 Postgraduate Diploma in Professional Marketing -
CIM UK (Charted Institute of Marketing)
04.2024
Level 6 Diploma in Professional Digital Marketing -
CIM UK (Charted Institute of Marketing)
12.2023
IT Foundation Certificate -
SLIIT (Sri Lanka Institute of Information Technology)
09.2021
Skills
- Digital Marketing
- Inbound Marketing
- Marketing automation
- Google Analytics
- Trend Identification
- Stakeholder Management
- Relationship Building
- Customer Service
- Social Media Marketing
- Creative Problem-Solving
- Competitive Positioning
- Campaign Planning
- Digital Marketing Management
- Market Research and Analysis
- Testing and Optimization
- Promotional planning
- Marketing programs
- Customer Engagement
- Collaborative Teamwork
- Campaign Management
Timeline
Digital Marketing Associate
Forever Forget Me Not
12.2023 - Current
Sales & Marketing Coordinator
SS Express
05.2023 - 05.2024
Sales Representative
Mareena Auto Industries
01.2020 - 01.2021
Level 7 Postgraduate Diploma in Professional Marketing -
CIM UK (Charted Institute of Marketing)
Level 6 Diploma in Professional Digital Marketing -
CIM UK (Charted Institute of Marketing)
IT Foundation Certificate -
SLIIT (Sri Lanka Institute of Information Technology)
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