MOHAMED MOHY ELDEEN MOHAMED ABDELFATTAH

• Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
• Reviewed all audits and reconciled nightly sales transactions by balancing cash registers and reporting discrepancies.
• Organized shift meetings to communicate and resolve issues for night operations.
• Reviewed daily financial records and reports and identified deficiencies in need of attention.
• Observed and monitored store's security cameras to reduce retail issues.
• Determined layout of store merchandise for visual appeal to consumers.
• Oversaw employees and store functions, including KPI and FLOOR MONITOR on daily basis.
• Guided and motivated my team by establishing and communicating responsibilities and duties to each team member.
• Coordinated merchandising of new products, including displays, signage and sales enablement.
• Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
• Monitored cashiers' work and balanced registers to maintain strong financial controls.
• Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
• Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.

• Completed point of sale opening and closing procedures.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Rotated merchandise and displays to feature new products and promotions.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.

1-i was managing 3 stores ( FACES-DUPONT-SWAROVSKI.

• Actively engaged customers to provide general assistance and information on store merchandise.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Helped customers manage large purchases by collecting items from shelves and storage locations.
• Increased sales by offering advice on purchases and promoting additional products.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.