Mohamed Muneir
IT Project Engineer
Doha,Qatar
Summary
Proficient System & IT Project Engineer with 5+ years of experience driving over 10+ projects to completion, playing a critical role in providing technical expertise, planning & executing projects while working closely with cross-functional teams & stakeholders to ensure projects' successful completion.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
IT Project Engineer
LTC International Qatar LLC
Doha
01.2019 - Current
- 5+ years of experience driving over 10+ projects to completion
- Planning, coordination & execution of IT related aspects of projects.
- Provide technical guidance & support in design, implementation & integration of IT solutions.
- Assess & recommend appropriate technologies, systems & tools to meet project requirements.
- Ensure efficient utilization of resources & cost optimization without compromising project quality.
- Monitor installation of materials & equipment for compliance with drawings & specifications.
- Provide technical direction of system development methodologies to improve technical performance & identify technical risks within managed projects.
- Coordinate with external vendors to deliver IT project components.
System Engineer
LTC International Qatar LLC
Doha
09.2017 - Current
- Managed over 50 end user calls per day & resolve IT issues
- Support system users & educating employees on troubleshooting & problem-solving protocols.
- Manage key information technology & compliance programs for proactive risk management.
- Assist employees with resolving network problems at remote locations.
- Develop IT policies to comply with applicable laws.
- Analyze security logs to determine & alleviate network threats.
- Automated data collection activities & optimizing software & operating systems by applying updates & patches.
- Integrated database & backup servers into enterprise systems.
- Maintained stability & efficient operation of information systems for organizational functions.
Technical Support Engineer
Flora Technology
Doha
01.2015 - 12.2016
- Implemented troubleshooting techniques & proactive support measures, resulting in significant increase in customer satisfaction ratings & positive feedback.
- Resolved over 25+ customer tickets per day.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Assessed system hardware & software & suggested modifications to reduce lag time & improve overall speed.
- Traveled with sales engineers on customer site visits to respond to specific technical questions.
Computer Technician
Stylee Computers (PVT) LTD
Mawanella
03.2010 - 08.2013
- Linked computers to network & peripheral equipment.
- Refurbished PC systems & peripherals such as monitors, networking equipment & printers.
- Tested & installed motherboards, processors, & graphics cards on desktops & laptops for corporate staff.
- Assessed system hardware & software to suggest modifications.
- Manage over 50+ customers issues per day.
- Used diagnostic tools to identify hardware failures & replace non-functional components.
- Performed installation, maintenance & repair for complex internal computer hardware and various software applications..
Help Desk Technician
LAN AND WAN (PVT) LTD
Colombo
02.2008 - 12.2009
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Installed & repaired software & hardware to resolve issues.
- Configured hardware, devices & software to set up work stations for employees.
- Monitored systems in operation & troubleshot errors.
- Responded promptly to incoming sales leads & requests for technical support.
- Configured hardware & granted system permissions to new employees.
Education
Master of Science - Information Technology Project Management
University of Bedfordshire
UK 05.2023 - Current
OTHM Level 7 Diploma in Strategic Management -
Capital Business College
Sri Lanka 12.2021 - 12.2022
Advance Diploma in Information Technology -
Canadian College of Professional Studies
Sri Lanka 10.2018 - 11.2020
Diploma in Windows Network Administration -
Turnkey IT Campus
Sri Lanka 06.2011 - 11.2011
Diploma in Information Technology - Information Technology
ICFAI University
Sri Lanka 08.2009 - 10.2010
Diploma in Computer Engineering With Networking - Information Technology
Turnkey IT Campus
Sri Lanka 01.2005 - 02.2005
Skills
Project management, estimation & forecasting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Success is not final, failure is not fatal: It is the courage to continue that counts."
Winston Churchill
Timeline
Master of Science - Information Technology Project Management
University of Bedfordshire
05.2023 - Current
OTHM Level 7 Diploma in Strategic Management -
Capital Business College
12.2021 - 12.2022
IT Project Engineer
LTC International Qatar LLC
01.2019 - Current
Advance Diploma in Information Technology -
Canadian College of Professional Studies
10.2018 - 11.2020
System Engineer
LTC International Qatar LLC
09.2017 - Current
Technical Support Engineer
Flora Technology
01.2015 - 12.2016
Diploma in Windows Network Administration -
Turnkey IT Campus
06.2011 - 11.2011
Computer Technician
Stylee Computers (PVT) LTD
03.2010 - 08.2013
Diploma in Information Technology - Information Technology
ICFAI University
08.2009 - 10.2010
Help Desk Technician
LAN AND WAN (PVT) LTD
02.2008 - 12.2009
Diploma in Computer Engineering With Networking - Information Technology
Turnkey IT Campus
01.2005 - 02.2005
Reference
References furnished upon request.
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