MOHAMED RAZAL PV
Doha
Summary
Dynamic shopkeeper with a proven track record at Mocca, excelling in multitasking and organization. Successfully trained and coached staff, enhancing store operations and customer satisfaction. Skilled in report generation and loss prevention, ensuring optimal quality and safety standards while fostering a friendly shopping environment.
Overview
1
1
year of professional experience
Work History
Shopkeeper
Mocca
06.2024 - 02.2025
- Trained, coached and scheduled employees to improve store upkeep and operations.
- Assisted customers by answering questions and suggesting merchandise.
- Received product shipments and organized in stockroom storage area.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Documented shipping and receiving records to confirm receipt of orders.
- Filled orders by gathering merchandise specified in requisitions.
- Tagged merchandise and neatly stocked on shelves and display areas.
- Approved regular payroll submissions for employees.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Education
No Degree - Science Education
Kerala University
Kerala 03.2023
Skills
- Multitasking and organization
- Report generation
- Security system monitoring
- Sell souvenirs
- Friendly and positive
- Loss prevention procedures
- Task delegation
Languages
Malayalam
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Hindi
Beginner (A1)
Timeline
Shopkeeper
Mocca
06.2024 - 02.2025
No Degree - Science Education
Kerala University