MOHAMED SAID
Summary
Extremely motivated to constantly develop my skills and grow professionally. Able to work on own initiative with minimal supervision and works well as part of a team. Good interpersonal skills. A good communicator and able to interact with staff of different cultures and backgrounds professionally.
Overview
15
15
years of professional experience
Work History
Senior Officer & Insurance Coordinator
Alijarah Driving School
Doha
02.2023 - Current
- Managing the workshop team and other non-productive staff members by using SAP,Orbit & Oracle
- Managing interactions with clients and customers, ensuring they are up keeping with their bookings
- Manage communication between the workshop to chase work progress
- Following with Insurance for file opening & Insurance claim intimation slip.
Body Shop Service Advisor & Administrator / INSURANCE COORDINATOR
Alijarah Equipment
Doha
01.2022 - 01.2023
- Greeting customers and directing them to available mechanics.
- Consulting with mechanics regarding necessary repairs and possible alternatives.
- Following with Insurance for file opening & Insurance claim intimation slip.
- Answering incoming calls; taking messages and re-directing calls as required
Body Shop Estimator / Insurance Coordinator
Alijarah Equipment
Doha
03.2021 - 12.2021
- Preparing the estimate & opening job cards for vehicles in Orbit / Data entry
- Following the availability of spare parts with stores & workshops
- Evaluate internal management systems, procedures, and risks to provide recommendations
- Negotiate with insurance companies and arrange final approval and LPO to start repair
- Possibly maintaining the company social media accounts
Senior Fleet Officer & Administrator
Alijarah Limousine
11.2017 - 02.2021
- Perform orientations and update records of new staff, Produce and submit reports
- Handling various situations, inquiries, and tasks involving functions of the Department
- Professionally interact and maintain effective and open communication with customers
- Providing administration support to Sales Reps, Property Managers and Senior Management
Call Centre Agent
Alijarah Limousine
Doha
11.2013 - 10.2017
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Guide callers through troubleshooting, navigating the company site, or using our services
- Collaborate with other call center professionals to improve customer service.
ACCOUNTANT & HR ASSISTANT
Kenoz El Waha
Cairo
05.2013 - 09.2013
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Prepared and filed tax forms to meet needs of customers.
ACCOUNTANT REPORTER
Hisham Oraby Accountant Office
Cairo
07.2012 - 08.2013
CASHIER/Online Seller
Dr. Mohamed Ismail Pharmacy
Giza
11.2008 - 05.2012
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
Education
MBA -
AITU
USA03.2023
A Bachelor of Commerce - Major in Accountant
Cairo University
Egypt07.2012
Skills
- Time management
- Customer Satisfaction
- Communication skills
- Team management
- Motivated
- Team player
- Collaborative nature
- Recruitment
- Creative spirit
- Fast learner
- Critical thinking skills
- Problem solving skills
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Senior Officer & Insurance Coordinator
Alijarah Driving School
02.2023 - Current
Body Shop Service Advisor & Administrator / INSURANCE COORDINATOR
Alijarah Equipment
01.2022 - 01.2023
Body Shop Estimator / Insurance Coordinator
Alijarah Equipment
03.2021 - 12.2021
Senior Fleet Officer & Administrator
Alijarah Limousine
11.2017 - 02.2021
Call Centre Agent
Alijarah Limousine
11.2013 - 10.2017
ACCOUNTANT & HR ASSISTANT
Kenoz El Waha
05.2013 - 09.2013
ACCOUNTANT REPORTER
Hisham Oraby Accountant Office
07.2012 - 08.2013
CASHIER/Online Seller
Dr. Mohamed Ismail Pharmacy
11.2008 - 05.2012
MBA -
AITU
A Bachelor of Commerce - Major in Accountant
Cairo University
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