Mohammad Ababneh
Barre,VT
Summary
A Manager with a successful track record of achieving operational excellence, exceptional customer service, and increased profitability. Skilled in team leadership, operational management, and customer relationship management. Keen to apply my expertise and drive success in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Multi Store Manager
Dunkin' Brands
02.2024 - Current
- Implemented loss prevention measures to minimize shrinkage and increase profitability.
- Conducted regular performance evaluations for staff members, providing constructive feedback and identifying areas for professional development.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Overseeing location managers weekly to ensure profitability and maximum customer satisfaction.
Store Manager
Dunkin' Brands
07.2020 - 08.2022
- Carried responsibility for all aspects of store operations, such as labor management, daily operations, and customer care.
- Labor management duties include hiring and training, creating work schedules, delegating work, and evaluating employee performance.
- Filling out paperwork, analyzing weekly and daily sales numbers, and ordering supplies.
Education
Bachelor of Science - Business Administration And Management
Yarmouk University
Irbid, Jordan 02.2024
Skills
Software: Oracle Reporting and Analytics, Crunchtime Operations Management, and Microsoft Office
Soft skills: POS systems, money handling, staff training and development, leading, teamwork and collaboration, relationship building, and management
Languages: Fluent in Arabic and English
Timeline
Multi Store Manager
Dunkin' Brands
02.2024 - Current
Store Manager
Dunkin' Brands
07.2020 - 08.2022
Bachelor of Science - Business Administration And Management
Yarmouk University