Mohammad Abdul Fateh
Wichita,Kansas
Summary
Seeking an opportunity to utilize my skills, experience, and abilities in a dynamic industry that fosters professional growth while promoting resourcefulness, innovation, and flexibility
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Graduate Staff Assistant
Ablah Library
Wichita, USA
03.2023 - Current
- Worked in technical support team in coordination with core networking team to install, maintain, and troubleshoot LAN networks at Wichita State University Libraries.
- Actively involved in configuration, maintenance, and troubleshooting of ISP connections, routers, switches, firewalls, and servers.
- Provided on-call support for network-related issues and maintenance on a rotating schedule.
- Maintained and troubleshot LAN connectivity issues using tools like Ping and Traceroute.
- Assisted in network expansion by configuring and deploying Cisco switches to enhance connectivity for additional users.
- Configured Layer 2 networking technologies, including VLAN, Spanning Tree Protocol (STP), VTP, and InterVLAN routing for optimized network performance.
- Provided support for end-user network and system issues, ensuring smooth IT operations.
- Maintained network facilities on individual machines, including drivers and printer settings.
- Handled troubleshooting of network links and resolved breakdown issues.
- Provided desktop support and system maintenance, including Windows installation using deployment toolkit and imaging for both Windows and Mac operating systems.
- Enhanced client security by deploying Spyware Antivirus software across systems.
- Managed and maintained internal library software, ensuring system reliability and availability.
- Installed Deep Freeze software to secure OS environments, enabling remote management, automated Windows updates, and Wake-on-LAN features.
- Worked extensively with ticketing systems and followed structured ticket lifecycle management to track and resolve technical issues efficiently.
Intern – Network Engineer
ZOOM Technologies
08.2022 - 11.2022
- Studied CCNA (200-301) and Cisco Security concepts
- Gained experience in routing, switching, VLANs, Spanning Tree Protocol, and network security
- Hands-on practice with Cisco routers and switches for configuring IPv4 addressing, ACLs, and static routing
Intern – AI & ML Researcher
Widhya
04.2020 - 10.2020
- Built predictive models using LSTM for stock price predictions
Education
M.S. - Computing
Wichita State University
Wichita, KS12-2024
B.E. - Electronics and Communication Engineering
Osmania University
Hyderabad, India 01-2022
Skills
- Good knowledge of OSI Model, TCP/IP architecture, IP addressing, subnetting, and VLSM
- Experience with networking protocols such as DNS, DHCP, DHCP Snooping, FTP, ICMP, SMTP, PoP3, and IMAP
- Worked in a technical support role, assisting in troubleshooting network connectivity, routers, and switches at Wichita State University Libraries
- Layer 2 Protocols: VLAN, VTP, STP, PVST, RSTP, EtherChannel (PAgP, LACP), ISL, 8021Q
- Layer 3 Protocols: ARP, RARP, Gratuitous ARP, HSRP, VRRP, GLBP, Inter-VLAN routing, RIP, EIGRP, OSPF, and BGP
- Layer 4 Protocols: TCP, UDP, HTTP, HTTPS
- Multicasting: IGMP, PIM-DM, PIM-SM, IGMP Snooping
- Network Security: Traffic filtering with Standard and Extended ACLs, IPSEC VPN, NAT, and port security
- Operating Systems: Windows, macOS
- Network Simulation Tools: Cisco Packet Tracer, GNS3
- Network Analysis Tools: Wireshark
- Programming & Scripting: Python (Basic)
- Office Tools: Microsoft Word, Excel, PowerPoint
Certification
Cisco Certified Network Associate (CCNA), In Progress
Honors & Awards
- Student Government Involvement: Worked with the Student Government Association at WSU on campus issues and student body elections.
- Leadership & Community Engagement: Active member of the Muslim Student Association, contributing to student activities and events.
- Cultural & Sports Participation: Actively participated in organizing sports and cultural events with the Indian Student Association at WSU.
- Outstanding Service Recognition: Received Acknowledgment for Excellence in IT Support at Ablah Library, Wichita State University, for exceptional technical assistance and dedication.
Timeline
Senior Graduate Staff Assistant
Ablah Library
03.2023 - Current
Intern – Network Engineer
ZOOM Technologies
08.2022 - 11.2022
Intern – AI & ML Researcher
Widhya
04.2020 - 10.2020
M.S. - Computing
Wichita State University
B.E. - Electronics and Communication Engineering
Osmania University
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