Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mohammad Abu Dawwas

Seattle,WA

Summary

Senior Software Development Engineer with 8 years of experience in designing, developing, and delivering scalable software solutions across diverse domains. Proven expertise in full-stack development, system architecture, and API integration, with hands-on experience leading high-impact projects from concept to completion.

Overview

8
8
years of professional experience

Work History

Software Development Engineer II

Amazon
Seattle, Washington
11.2024 - Current
  • Designed and implemented a report generation service to deliver actionable insights for leadership teams.
  • Migrated metrics from a legacy internal service to AWS CloudWatch, including UI metrics, alarms, and dashboards.
  • Built a PDF generating feature for producing tabular statistics and reports.
  • Enhanced an online data viewer using React and DevExtreme PivotGrid.

Software Development Engineer II

Amazon
Amman, Jordan
12.2022 - 11.2024
  • Led multiple initiatives and projects, taking them from problem statements through to design, implementation, and successful launch.
  • Contributed to the creation of detailed design documents, including both Low-Level Design (LLD) and High-Level Design (HLD).
  • Enhanced service health by improving monitoring systems and building metrics dashboards, improving service availability by 7%.
  • Optimized pipelines with integration tests and rollback monitors, reducing production bugs by 20%.
  • Developed a live spreadsheet data viewer/editor in Amazon's listing system for real-time data management.
  • Improved operational excellence by initiating and developing a comprehensive on-call Standard Operating Procedure (SOP), streamlining issue resolution processes, and reducing customer ticket volume by 15% and resolution time by 22%.
  • Mentored engineers, providing technical guidance, and fostering professional growth.
  • Designed and implemented a data store solution for request/response analysis, enabling data-driven decisions.

Software Development Engineer

Amazon
Amman, Jordan
10.2019 - 11.2022
  • Successfully onboarded and localized key features from the US marketplace to MENA marketplaces, ensuring seamless functionality and adaptation to regional requirements.
  • Played a pivotal role in supporting secondary language listings within Amazonʼs catalog system by designing and implementing a new service integrated into the listing workflow, improving multilingual support for sellers/vendors across various regions.
  • Utilized a variety of design patterns to efficiently implement new features, ensuring scalable, maintainable, and robust solutions.
  • Managed the end-to-end development lifecycle, including coding, testing, and deploying new features and changes, ensuring high-quality and timely delivery of software updates.
  • Gained expertise in working with various frameworks and programming languages, adapting to project needs and ensuring efficient development across multiple technologies.
  • Operated as a Full Stack Engineer, handling both backend and frontend implementations, contributing to complete development cycles from server-side logic to user interface design.

Software Engineer

John Wiley & Sons
Amman, Jordan
05.2017 - 09.2019
  • Developed and maintained scalable web applications using the Spring Framework, ensuring high performance and responsiveness to requests.
  • Collaborated with cross-functional teams, including frontend developers and UX designers, to deliver cohesive and high-quality software solutions.
  • Led troubleshooting efforts and performed root cause analysis for application issues, enhancing system stability and user satisfaction.

Education

Bachelor degree - Computer Science

Hashemite University
Az Zarqa, Jordan
01.2017

Skills

  • Software design and development
  • Object-oriented programming
  • Cloud computing and AWS
  • Database management (SQL, No-SQL)
  • Web development and backend
  • Java EE expertise
  • Agile and Scrum methodologies
  • Debugging and root cause analysis
  • API design and integration
  • Version control systems
  • Problem solving strategies
  • Team mentoring and leadership
  • Technical documentation skills
  • Code review practices

Languages

Arabic
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Software Development Engineer II

Amazon
11.2024 - Current

Software Development Engineer II

Amazon
12.2022 - 11.2024

Software Development Engineer

Amazon
10.2019 - 11.2022

Software Engineer

John Wiley & Sons
05.2017 - 09.2019

Bachelor degree - Computer Science

Hashemite University

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