Experienced and motivated manager with a strong track record in optimizing operations. Skilled in developing and implementing effective strategies to drive growth, maximize profitability, and reduce expenses, seeking a challenging leadership position to contribute industry knowledge and leadership skills to organizational success.
Overview
23
23
years of professional experience
Work History
General Manager
Shipping Express LLC (Freight forwarder, E-COM)
Houston,Texas, TX
12.2023 - Current
General Manager
Pearls Express INC. (Logistic ,Freight forwarder)
Houston,Texas, USA
05.2017 - 11.2023
Established short and long-term targets, in line with company's strategic objectives and vision for enhancing performance and meeting deadlines.
Managed distribution channels, logistics, and supply chain to enhance operational efficiency.
Enhanced operations activities to improve performance and profitability.
Elevated service levels leading to higher customer satisfaction.
General Manager
Abyat Co.( Retail, Wholesale )
Riyadh, Saudi Arabia
12.2015 - 04.2017
Facilitated collaborative discussions with department heads to evaluate project and initiative advancement
Developed and managed a robust open-door communication mechanism, fostering cross-departmental connectivity amongst staff members.
Successfully monitored profit goals against budget and prior period, ensuring adherence to cost limitations. Assessed the percentage of out-of-stock levels for optimization purposes.
Enhanced customer experience by delivering excellent quality services
Revamped traditional selling techniques by introducing innovative cross-selling approaches
Operations Manager
Seahorse Express Co.(Logistic ,Freight forwarder)
Houston,Texas, USA
10.2014 - 11.2015
Organized workflow to ensure employees understand their delegated tasks
Boosted team productivity by providing ongoing feedback and support
Maintained proper functioning of equipment to establish optimal work environment
Maintained high safety standards by closely monitoring risk factors and adhering to established safety protocols.
Managing Director
Summit Saudi Trading Co.(Retail, Brand franchisee)
Al Dammam, Saudi Arabia
12.2009 - 03.2014
Developed company business and added new overseas brands through negotiation and signing of franchising agreements
Devised successful techniques that minimized expenses without compromising standards
Efficiently used inventory systems to maintain and control adequate stock levels, ensuring optimal product availability
Conducted frequent store visits to maintain brand standards and keep tabs on competitors.
Streamlined the process for selecting and approving brand locations and layout designs
Oversaw the negotiation and approval of brand leasing agreements with malls and landlords, while driving efforts to expand product portfolio through frequent overseas business trips.
Operation Manager
Retail World Trading Co.( Retail)
Amman, Jordan
09.2008 - 11.2009
Established retail world trading company in Jordan, overseeing all administrative tasks, new store leasing agreements, and openings.
Accountable for budget planning, payment authorization and handling of merchandise returns.
Developed effective pricing strategies for inventory to meet profitability goals.
Recruited, trained, and developed a high-performing sales team
Maximized adherence to safety standards by monitoring and updating procedures.
Store General Manager
Giant Stores LTD.( Retail, Wholesale )
Al Khobar, Saudi Arabia
09.2005 - 09.2008
Managed customer services by addressing inquiries and feedback
Implemented strategies to increase productivity and sales performance by directing showroom staff, overseeing inventory-taking, and monitoring merchandising efforts
Directed efforts to control stock shrinkage and minimize losses
Achieved significant growth in revenue by implementing cost-saving measures and optimizing sales performance across various industries such as FMCG,
Home Appliances, Techno Dep., household, and Garment.
Sales supervisor
Jordan Profit Investment Co. LTD
Amman, Jordan
11.2001 - 10.2003
Demonstrated strong leadership skills in overseeing duty-free sales
Maintained regular checks on the progress of sales targets and ensured their timely accomplishment.
Monitored sales staff attendance and established work schedule
Evaluated productivity trends and shared findings with management team.
Education
B.A. Marketing -
Applied Science Private University (ASU)
Amman, Jordan
Skills
High Attention to detail & Fast learning
Communication & Negotiation skills
Leadership abilities & Team building
Time & Quality Management
Forecasting/prospecting
Expenses control & budget review (P&L)
Timeline
General Manager
Shipping Express LLC (Freight forwarder, E-COM)
12.2023 - Current
General Manager
Pearls Express INC. (Logistic ,Freight forwarder)
05.2017 - 11.2023
General Manager
Abyat Co.( Retail, Wholesale )
12.2015 - 04.2017
Operations Manager
Seahorse Express Co.(Logistic ,Freight forwarder)
10.2014 - 11.2015
Managing Director
Summit Saudi Trading Co.(Retail, Brand franchisee)
12.2009 - 03.2014
Operation Manager
Retail World Trading Co.( Retail)
09.2008 - 11.2009
Store General Manager
Giant Stores LTD.( Retail, Wholesale )
09.2005 - 09.2008
Sales supervisor
Jordan Profit Investment Co. LTD
11.2001 - 10.2003
B.A. Marketing -
Applied Science Private University (ASU)
Similar Profiles
Diego ObandoDiego Obando
Manager at OV INTERNATIONAL SHIPPING/ FREIGHT FORWARDERManager at OV INTERNATIONAL SHIPPING/ FREIGHT FORWARDER
FREELANCE BUSINESS DEVELOPMENT MANAGER at PIONEER FREIGHT MANAGEMENT (Freight Forwarder)FREELANCE BUSINESS DEVELOPMENT MANAGER at PIONEER FREIGHT MANAGEMENT (Freight Forwarder)