Experienced with handling banking transactions and customer interactions. Utilizes strong organizational skills to maintain accurate records. Knowledge of financial software and banking procedures ensures operational efficiency.
Overview
8
8
years of professional experience
Work History
Medical Interpreter
Kelly Services
12.2024 - 05.2025
Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
Followed ethical codes to protect confidentiality of patient medical information.
Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
Verified understood medical information for patients by simplifying any jargon.
Provided cultural competency training for healthcare providers to foster improved communication and understanding with diverse patient populations.
Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
Data Analyst
Experian
07.2023 - 05.2024
Using automated tools to extract data from primary and secondary sources
Removing corrupted data and fixing coding errors and related problems
Developing and maintaining databases, and data systems – reorganizing data in a readable format
Performing analysis to assess the quality and meaning of data
Filter Data by reviewing reports and performance indicators to identify and correct code problems
Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction
Assigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
Analyzing local, national, and global trends that impact both the organization and the industry
Preparing reports for the management stating trends, patterns, and predictions using relevant data
Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.
Produced monthly reports using advanced Excel spreadsheet functions.
Utilized data visualization tools to effectively communicate business insights.
Data Analyst
Checks and Balances
01.2023 - 07.2023
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Improved decision-making processes with accurate data analysis and visualization techniques.
Used statistical methods to analyze data and generate useful business reports.
Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
Enhanced business efficiency by identifying trends and patterns in complex datasets.
Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
Managed large-scale databases to ensure timely access to critical information for key stakeholders.
Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
Implemented robust control measures to improve analytical output reliability.
Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
Improved data governance practices, ensuring compliance with regulatory standards and internal policies.
Production Coordinator
Fedex Supply Chain
02.2022 - 01.2023
Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
Coordinated with production team to support productivity targets and deadline management.
Monitored and tracked progress of all production tasks for on-time delivery.
Coordinated communication between departments, fostering a collaborative work environment.
Streamlined workflow processes, enhancing overall team performance and output quality.
Created and maintained detailed reports and schedules of all production tasks.
Reviewed in-house stock to determine materials availability for production jobs.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Ensured timely delivery of projects by closely monitoring schedules and milestones.
Managed daily operations on the production floor, maintaining a safe and organized workspace.
Internal Control Officer
AIB Bank
02.2018 - 08.2021
Cultivated strong working relationships with external auditors, ensuring efficient coordination and timely completion of audit activities.
Leveraged strong analytical skills while auditing financial statements for anomalies or inconsistencies that might indicate potential weaknesses in financial reporting systems.
Ensured timely resolution of audit issues by closely tracking action plans and following up with responsible parties until completion.
Evaluated effectiveness of IT controls through regular testing, identifying gaps, and recommending enhancements to mitigate risks associated with data integrity issues.
Played a critical role in safeguarding company assets by proactively identifying potential risks and taking appropriate measures to mitigate them before they could materialize into significant losses.
Conducted regular meetings with department heads to discuss progress towards achieving control objectives, addressing any concerns or roadblocks as needed.
Monitored proprietary systems and applications to prevent unauthorized access.
Identified potential risks and developed effective preventive strategies.
ATM Teller
AIB Bank
01.2017 - 02.2018
Streamlined ATM operations with routine maintenance and troubleshooting efforts.
Maximized operational efficiency by coordinating with branch personnel, IT teams, and third-party vendors for timely deployment, repair, or replacement of ATM machines.
Achieved daily balancing goals through meticulous attention to detail when reconciling transaction records and cash balances.
Developed rapport with customers, fostering trust and loyalty while guiding them through complex transaction processes or problem resolution scenarios at ATMs.
Ensured accurate cash handling through diligent balancing and reconciliation procedures.
Assisted customers with transaction issues, providing timely and effective resolutions.
Reduced downtime by performing regular preventive maintenance on ATM machines.
Counted, verified and handled bank deposits and armored car transactions.