Mohammad Alam
Little Rock,AR
Summary
Dynamic leader with a proven track record at Oppelo Gas and Food Mart, excelling in team leadership and inventory management. Enhanced customer satisfaction and maximized team performance through effective communication and mentoring. Demonstrated expertise in financial management, boosting profits while controlling costs. Skilled in recruiting and staff development, fostering a professional and productive work environment.
Overview
18
18
years of professional experience
Work History
Manager
Oppelo Gas and Food Mart
04.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Manager
Chicot Exxon Gas Mart
11.2012 - 11.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Manager
Bp Gas Station
05.2007 - 11.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Associate of Arts -
Brahmanbaria Govt Univesity
Bangladesh01-1997
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Documentation and reporting
- Shift scheduling
- Financial management
- Inventory management
- Recruiting and interviewing
- Vendor management
- Computer skills
Timeline
Manager
Oppelo Gas and Food Mart
04.2017 - Current
Manager
Chicot Exxon Gas Mart
11.2012 - 11.2017
Manager
Bp Gas Station
05.2007 - 11.2012
Associate of Arts -
Brahmanbaria Govt Univesity
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