Mohammad Alam
Houston,TX
Summary
To acquire a job as a Customer Service Rep, Assembly Work or General labor 4 years experience Great ability to establish successful working relationships internally as well as externally. Great ability to read and comprehend instructions, correspondence, and memorandums. Remarkable ability to calculate numbers, correct entries, and post to records. Ability to take accurate phone messages and deliver messages promptly Good customer-relations background. Authorized to work in the US for any dedicated employer committed to running efficient and highly successful leadership. Brings proven expertise in team leadership, management and training. Focused on increasing productivity and quality with forward-thinking and adaptable mindset. Motivated warehouse worker lead with 8 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities.
Material handling professional with substantial experience in logistics and warehouse operations. Skilled in inventory management, equipment operation, and safety compliance. Strong focus on team collaboration and achieving results. Known for adaptability and reliability in fast-paced environments.
Hardworking Warehouse Accounting team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in basic equipment maintenance.
Overview
17
17
years of professional experience
Work History
Material Handler
Lab Corp
08.2023 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
TSST, HEB Grocery Store
09.2020 - Current
- Cleaning and wiping racks, sanitizing food processing equipment
- Perform total store sanitation tasks to maintain the store cleanliness and safety., is responsible for varied daily tasks such as stocking shelves accepting incoming orders processing and packing orders and also housekeeping as well also work entire plant where ever they need me
- Delegated daily tasks to team members to optimize group productivity
BACK ROOM COORDINATOR
Marshall Home Goods
01.2017 - Current
- Ensure Merchandise is properly tagged hung, secured and coded per company guidelines communicates with other coordinator on duty to ensure efficient flow of goods
- Unloaded incoming trucks and stocked merchandise in correct storage areas
- Kept stockroom clean and neat for maximum productivity
- Participated in store recovery to keep merchandise displays neat and organized
- Helped customers load bulky and heavy items into vehicles after purchase
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas
- Tracked inventory and conducted cycle counts to maintain accurate records
- Maintained and processed shipments by developing and posting delivery schedules
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities
- Prepared and led staff training and instruction
- Scheduled materials shipments and transportation for on-time delivery, reducing delays
- Estimated project materials, time and staffing requirements based on work orders and job specifications
- Informed upper management or department heads of items loaded or problems encountered
- Monitored workers and reviewed completed work for proper performance
- Completed or assisted with difficult or skilled tasks
Wearhouse Worker
CINTAS
10.2012 - 06.2020
- Prepared and completed warehouse orders for delivery or pickup according to schedule
- Used pallet jacks to move items to and from warehouse locations
- Moved large and bulky items manually or with pallet jacks or forklifts
- Staged and sorted multiple types of products for loading
- Examined packages and goods for damage and notified vendors of replacement needs
- Received deliveries, scanned packages and updated orders in internal database
- Operated forklifts to fill or empty overhead spaces
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use
Customer Service Rep
Valero Energy Corp
12.2007 - 08.2015
- Hands-on and face-to-face customer service in a variety of retail scenarios
- Successfully complete all jobs by time requested
- Carrying out cash and credit card transactions using the cash register system
- Tracking the status of various retail items, including stocking, mentally memorized item location, and physical and digital scouring of the goods
- Won the yearly 'One Year Service Award' for 'rush procedures'
Education
Bachelor of Accounting - Accounting And Finance
San Jacinto College
Pasadena, TX09-2027
Associate of Science -
San Jacinto College
Houston, TX09.2023
GED -
City Government College
03.1996
Skills
- Micro soft and excel
- Packaging
- Assembly
- Load & Unload
- Warehouse Experience
- Order Picking
- Forklift
- Pallet Jack
- Good Work Ethic
- Critical Thinking
- Planning & Organizing
- First Aid/CPR
- Flexible Schedule
- Team Management
- Supervision & Leadership
- Problem Resolution
- Computer Skills
- Reliable & Trustworthy
- Active Listening
- Team Building
- Microsoft Office
- Relationship Building
- Friendly, Positive Attitude
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Warehouse operations
- Package handling
- Materials handling and transport
- Teamwork and collaboration
- Customer service
- Equipment safety
- Warehouse safety
- Truck loading and unloading
Timeline
Material Handler
Lab Corp
08.2023 - Current
TSST, HEB Grocery Store
09.2020 - Current
BACK ROOM COORDINATOR
Marshall Home Goods
01.2017 - Current
Wearhouse Worker
CINTAS
10.2012 - 06.2020
Customer Service Rep
Valero Energy Corp
12.2007 - 08.2015
Associate of Science -
San Jacinto College
GED -
City Government College
Bachelor of Accounting - Accounting And Finance
San Jacinto College
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