Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Mohammad Arabas

Goodyear,AZ

Summary

Senior Director of Operations Business Operations | Development & Integration | Employee Management Successful, goal-oriented professional offering 13+ years of hands-on experience in business operations relating to the specialty/ family dental health industry. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals.

Overview

11
11
years of professional experience

Work History

Senior Director of Operations

Specialty Dental Brands
05.2021 - Current

Operations

  • Overseeing 50+ Ortho, Peds, and OS dental practices nationwide
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Office acquisitions and Integrations. Review financial, compliance, and operations due diligence to ensure proper acquisition.
  • Organize regional manager and director meetings and train them to achieve office goals, specializing in profit and loss reports.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Oversaw successful operational strategies and policy implementation to drive organizational growth and productivity.
  • Mentored and coached team members to foster a productive and engaging work environment. Organize regional manager and director meetings and train them to achieve office goals, specializing in profit and loss reports.
  • Assisted in developing Revenue Cycle and Compliance department and implemented policies and guidelines

Financial Management

  • Establish financial goals for individual branches and consolidated operations, including revenue and expenses, accounts receivable management, and develop budget and business plans to achieve targets and maintain profitability.
  • P&L responsibility, monitoring 110+M in revenue
  • Monitored budget and utilize operational resources.
  • Assisted revenue cycle team to utilize proper codes and UCR fee revision.
  • Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.

DIRECTOR OF OPERATIONS/ PURE DENTAL BRANDS

01.2018 - 01.2021
  • Collaborate with multiple teams of 70+ employees (dental providers, regional managers, office managers, supervisors, and staff members)
  • Assists upper management by working closely with other departments in setting goals that promote company growth
  • Prepares budgets, schedules, and other organizational reports as needed
  • P & L’s responsibility involves monitoring the net income after expenses, with a direct influence on how company resources are allocated
  • Find ways to cut budget expenditure and ensure every project is generating a positive ROI
  • Execute plans designed to meet company goals by changing and improving existing systems and policies
  • Identify improvement areas and plans and implement systems to boost company effectiveness
  • Manages team workloads to meet goals and deadlines
  • Promotes and enforces safety in the workplace and ensures patients’ requirements are met in a timely manner.

Regional Operations Manager & OSHA/HIPAA Officer

SPRING & SPROUT
01.2016 - 01.2018
  • Manage the full life-cycle of employee hire from recruitment and initial screenings, to training and final placement for all staff and volunteers
  • Develop and implement strategic administrative systems for effective document filing across all patient areas including treatment prioritizing, scheduling, and personal records
  • Serve as a technical expert for all dental software programs and associated subprograms
  • Maintain proper, time-efficient inventory control for all equipment and supplies associated with the dentistry department
  • Oversee all aspects of financial operations including cash flow, inventory control, and managing accounts receivable/payable
  • Sustain superior customer satisfaction through effective communication and consistent work performance
  • Design unique marketing procedures to increase referrals, create a new client base and develop pertinent partnerships with key community leaders across the region
  • Collaborate interdepartmentally in the development of company goals and objectives related to the dental health program
  • Consistently ensure all operational aspects are compliant with OSHA/HIPAA regulations and state laws
  • Key Accomplishments:
  • Developed an innovative inventory system, adopted throughout the office, to accelerate positive customer satisfaction and overall productivity
  • Designed and implemented an informative training program for new employees as a means to generate new office policies and initiatives
  • Increased company production by 25% through improved marketing tactics and increased patient intake.

General Manager

RICH ORTHODONTICS
01.2013 - 01.2016
  • Guarantee office productivity and develop and manage all internal office procedures and practices
  • Maintain the dental clinic’s cash control, staff schedules, general ledger, and billing system
  • Deliver direct individual and team leadership to ensure all office employees produce outstanding client service
  • Coordinate the day-to-day execution of office practices that increase productivity and efficiency
  • Respond to clinical and operational issues in a timely and professional manner
  • Create and implement an effective office budget
  • Hire, supervise, and train new office employees.

Education

Bachelor of Dental Surgery - DDS

School Of Dentistry/ Bagdad University
Baghdad
06.2004

Skills

  • Highly skilled in accelerating employee productivity and performance Exceptionally organized with top multi-task management abilities Technical proficiency in
  • Microsoft Office Suite, Word, Excel, Mac Software,
  • Office Acquisition, Integration
  • Profit and Loss Management
  • Industry Networking
  • Business Development and Strategize Business Plans
  • Project Supervision
  • Leadership Training

Additional Information

Zingerman’s Customer Service & Leadership Development

Insperity Human Resource

Cloud9 hands-on/lectures

Timeline

Senior Director of Operations

Specialty Dental Brands
05.2021 - Current

DIRECTOR OF OPERATIONS/ PURE DENTAL BRANDS

01.2018 - 01.2021

Regional Operations Manager & OSHA/HIPAA Officer

SPRING & SPROUT
01.2016 - 01.2018

General Manager

RICH ORTHODONTICS
01.2013 - 01.2016

Bachelor of Dental Surgery - DDS

School Of Dentistry/ Bagdad University
Mohammad Arabas