Mohammad Awais
Fredericksburg,VA
Summary
Dynamic Caseworker with a proven track record at the International Rescue Committee, IRC, adept in client advocacy and engagement. Specializes in ethical practice and case documentation, enhancing client outcomes through effective communication and confidentiality. Demonstrated success in streamlining processes and mentoring new staff, achieving a significant increase in caseload efficiency.
Overview
4
4
years of professional experience
Work History
Caseworker
International Rescue Committee, IRC
12.2021 - 05.2024
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Conducted home visits to assess living environment and provided appropriate referrals.
- Facilitated client support groups to provide resources and assistance.
- Mentored new caseworkers as they transitioned into their roles, providing guidance on best practices and procedures.
- Streamlined documentation processes, increasing efficiency in caseload management.
- Developed strong partnerships with local organizations, expanding available resources for clientele.
- Advocated for client rights and represented client interests at administrative hearings.
- Managed high-risk cases involving substance abuse or domestic violence concerns with specialized interventions tailored to each situation.
- Assisted clients in preparing applications for social security benefits, housing and assistance programs.
- Provided crisis intervention services, ensuring the safety and stability of clients during challenging situations.
- Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
- Advocated on behalf of clients in legal proceedings, securing favorable outcomes in numerous cases.
- Created treatment or service plan meeting each client's individualized needs.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Facilitated peer support groups to help clients connect with others.
Interpreter
International Translation Services
09.2020 - 12.2021
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Carpenter
Solid Rock Companies
03.2020 - 12.2021
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Education
GED -
Nexstep Allaince
Wichita, KS05.2023
Automotive Technician
Wichita State University
Wichita, KS05.2023
Skills
Case information confidentiality
Client interaction
Highly effective communication
Client Advocacy
Client Engagement
Professional boundaries
Ethical Practice
Case Documentation
Languages
Persian
Full Professional
Urdu
Full Professional
Indonesian
Professional Working
Timeline
Caseworker
International Rescue Committee, IRC
12.2021 - 05.2024
Interpreter
International Translation Services
09.2020 - 12.2021
Carpenter
Solid Rock Companies
03.2020 - 12.2021
GED -
Nexstep Allaince
Automotive Technician
Wichita State University
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