MOHAMMAD CHOUDHRY
Brooklyn,NY
Summary
Business-focused professional with a robust background in controls technology and a successful sales record. Expertise in problem-solving and customer relationship management enhances the ability to translate complex solutions into effective business strategies. Committed to leveraging technical knowledge and business acumen for driving growth and contributing to strategic initiatives.
Overview
4
4
years of professional experience
Work History
Controls Technician
Empowered Buildings
Manhattan, NY
01.2024 - Current
- Generated reports detailing results from tests conducted on controls system components.
- Presented on-site training of system operations, maintenance, programming, and functionality to end-users.
- Dismantled, troubleshot, repaired and reassembled systems and components to maintain functionality.
- Worked with other engineers to meet deadlines.
- Tracked company inventories, reported equipment damages and ordered new items to prevent shortages.
- Assisted with commissioning activities at customer sites including start-up, testing and validation of equipment.
- Documented all changes made to existing or new control system configurations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Coordinated cross-departmental projects to ensure timely and successful completion.
Low Voltage Technician
Nickal Group
Queens, NY
04.2021 - Current
- Low voltage Building Management systems/controls
- Run low voltage wire to cooling towers, and AC units
- Install sensors and thermostats
Sales Closer
Ascend Credit Solutions
Atlanta, GA
03.2024 - 08.2024
- Greeted and assisted customers to foster positive experiences.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Prepared and delivered appropriate presentations on products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Operated register, handled cash and processed credit card transactions.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Utilized CRM software to track leads and manage client accounts.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Negotiated deals and handled complaints or objections.
- Responded promptly to customer inquiries via phone or email.
Server
Beyond Sushi
New York, NY
11.2021 - 04.2021
- Welcomed entering guests, providing friendly customer service
- Guided guests through menu, making recommendations based on criteria
- Took and served orders, ensuring customers are satisfied
Education
900-Hour Air Electrician Training Certificate - Electrical principles and theory, pipe bending, basic electrical circuits, industrial/commercial/residential wiring practices, telecom, programmable logic controllers, security systems, fire alarm systems: programmable & conventional, intercom systems, basic electronics, signaling systems, motor control circuits, telecommunications, CCTV & fiber optics, national electrical codes, contactors/relay control circuits, construction & electrical safety
Apex Technical School
Long Island City, NY03.2022
Accounting CPA -
Borough of Manhattan Community College
New York, NY01.2021
High School Diploma - Concentration in Humanities
Midwood High School
Brooklyn, NY06.2020
Skills
- Electrical installation
- Maintenance
- Troubleshooting
- Boiler controls
- Low-voltage system skills
- Customer service
- Customer relationship management (CRM)
- Organization and time management
- Objection handling
- Price quote preparation
- Online registration handling
- Decision-making
References
- Apex Technical School, 24-02 Queens Plaza South, Long Island City, NY, Kenton Brown, Instructor, (718) 208-0055
- Clyde Smalls, Brooklyn, NY, Foreman, [929]432-9893
- Beyond Sushi, 134 W 37 th St, New York, NY, Vanesa Vigil, Lead Supervisor, (347) 206-9940
Certificationslicensesawards
- 900-Hour Air Electrical & Advanced Electrical Certification
- Valid NYS Driver's License
- OSHA 30-Hour Construction Health/Safety Certification
- SST 10-Hour Site Safety Training Card
Languages
Urdu
Limited
Punjabi
Professional
Timeline
Sales Closer
Ascend Credit Solutions
03.2024 - 08.2024
Controls Technician
Empowered Buildings
01.2024 - Current
Server
Beyond Sushi
11.2021 - 04.2021
Low Voltage Technician
Nickal Group
04.2021 - Current
900-Hour Air Electrician Training Certificate - Electrical principles and theory, pipe bending, basic electrical circuits, industrial/commercial/residential wiring practices, telecom, programmable logic controllers, security systems, fire alarm systems: programmable & conventional, intercom systems, basic electronics, signaling systems, motor control circuits, telecommunications, CCTV & fiber optics, national electrical codes, contactors/relay control circuits, construction & electrical safety
Apex Technical School
Accounting CPA -
Borough of Manhattan Community College
High School Diploma - Concentration in Humanities
Midwood High School
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