Mohammad Darwish
Saida,Lebanon
Summary
Dynamic finance professional with experience at Jubaili Agrotec, excelling in data analysis and financial modeling. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Demonstrated leadership in streamlining processes, achieving operational efficiency, and fostering collaboration across teams. Committed to delivering impactful financial insights and solutions.
Overview
4
4
years of professional experience
Work History
Finance Trainee
Jubaili Agrotec
Saida, Lebanon
01.2025 - 02.2025
- Rotated across various finance departments, including Treasury, Trade finance and corporate control, gaining a comprehensive understanding of financial operations.
- Strengthened collaboration and communication skills through interactions with senior finance professionals.
Customer Service Representative
Supplies store
Saida, Lebanon
02.2022 - 08.2022
- Provided responsive support, answered questions handled and resolved complaints and ensured customer satisfaction.
- Provided prompt and efficient solutions to customers' inquiries, reaching a customer satisfaction rate of 95%.
- Demonstrated empathy and professionalism when dealing with complex complaints, retaining key clients.
Cashier
Restaurant
Saida, Lebanon
03.2021 - 01.2022
- Maintained a 100% error-free record by ensuring precise handling of all transactions.
- Delivered excellent customer service by promptly resolving inquiries and addressing concerns effectively.
- Increased operational efficiency by coordinating with kitchen staff to expedite orders during peak hours.
- Streamlined front-end processes by managing transactions and customer interactions with accuracy and professionalism.
Education
Bachelor of Business Administration - Economics
Lebanon International University
Saida, Lebanon01.2025
Skills
- Data analysis and financial modeling
- Excel and SQL proficiency
- Power BI expertise
- Accounting and finance knowledge
- Journal entries and trial balance
- Accounts receivable and payable management
- Income statement preparation
- Financial position assessment
- Financial statements analysis
- Effective communication skills
- Critical thinking and problem solving
- Leadership and teamwork abilities
- Time management and adaptability
- Flexibility in dynamic environments
- Customer service excellence
- Cash management strategies
- Financial planning and forecasting
Languages
Fluent in Arabic and English.
Personal Information
Title: Economic Analyst
Certifications Courses
Workshop in Business Management, Norwegian People’s Aid (NPA), 4 months
Timeline
Finance Trainee
Jubaili Agrotec
01.2025 - 02.2025
Customer Service Representative
Supplies store
02.2022 - 08.2022
Cashier
Restaurant
03.2021 - 01.2022
Bachelor of Business Administration - Economics
Lebanon International University
Similar Profiles
JAMES KUSI WORLANYOJAMES KUSI WORLANYO
Veterinary drugs sales Representative at JUBAILI AGROTEC LIMITEDVeterinary drugs sales Representative at JUBAILI AGROTEC LIMITED
ANDREW MAHALIANDREW MAHALI
Logistics & Clearing Assistant at JUBAILI AGROTEC LTDLogistics & Clearing Assistant at JUBAILI AGROTEC LTD
MPIIMA PATRICKMPIIMA PATRICK
Retail Sales Supervisor at Jubaili AgrotecRetail Sales Supervisor at Jubaili Agrotec
Amena Rasem MoustafaAmena Rasem Moustafa
Mathematics teacher at Al Bireh School - UNRWAMathematics teacher at Al Bireh School - UNRWA
HAIDAR MRADHAIDAR MRAD
Production & Operations Manager at Pintar Services LimitedProduction & Operations Manager at Pintar Services Limited