Mohammad Erfan
Concord,CA
Summary
Reliable cashier offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and providing customers with positive experiences to drive loyalty and repeat business. Trained in cash management and customer service areas; flexible with changing business needs.
Overview
4
4
years of professional experience
Work History
Cashier/Cash Management/Customer Service
Arco Gas Station
11.2021 - 11.2024
- Accurately counted drawers at the start and end of each shift
- Kept a record of the sales from the start until the end of the shift.
- Developed positive relationships with customers to encourage repeat business
- Addressed and resolved customer complaints promptly to ensure high levels of satisfaction
- Restocked and organized merchandise in front lanes.
- Monitored work areas for security concerns and safety hazards to ensure a safe environment
Cashier/Cash Managment/Customer Service
Mobil Gas Station
02.2021 - 11.2024
- Accurately counted drawers at the start and end of each shift
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained accurate and organized accounting records by regularly reviewing sales documentation
- Promptly resolved customer complaints to ensure high levels of satisfaction
- Helped customers complete purchases, locate items, and join reward programs.
Cashier/Customer Service
Mash Gas&food
05.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - business
Diablo Valley College
Pleasant Hill, CA12-2026
High School Diploma - undefined
Mt Diablo Highschool
05.2023
Skills
- Customer Service
- Cash handling and management
- Teamwork and Cooperation
- Documentation And Reporting
- Attention to Detail
- Point-of-sale system operation
- Time Management
- Technical Skills
- Problem-Solving
- Security Awareness
- Product Knowledge
Languages
English
Full Professional
Persian
Professional Working
Interests
I'm a motivated person who loves trying new things to help me grow and become my best self I like weightlifting because it keeps me healthy and teaches discipline and strength I also enjoy connecting with people, whether it's meeting someone new, making friends, or being with family These relationships make my life better, both personally and professionally
Timeline
Cashier/Cash Management/Customer Service
Arco Gas Station
11.2021 - 11.2024
Cashier/Customer Service
Mash Gas&food
05.2021 - 08.2021
Cashier/Cash Managment/Customer Service
Mobil Gas Station
02.2021 - 11.2024
High School Diploma - undefined
Mt Diablo Highschool
Associate of Science - business
Diablo Valley College
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