Mohammad Ezaldin
Hamtramck,United States
Summary
Dynamic and multilingual professional with dual expertise in Neuroscience and Near Eastern Studies, blending scientific knowledge with a deep understanding of Middle Eastern culture and language. Proven leader with experience managing cashier teams, training staff, and delivering exceptional customer service. Skilled in technical writing, research, and data analysis, with a track record of producing detailed scientific reports and annotated bibliographies in accordance with APA standards. Known for analytical problem solving abilities, cross-cultural fluency in English and Arabic. and a commitment to fostering positive interactions and clear communication across diverse settings.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Boostan Restaurant
06.2021 - 08.2024
- Supervised a team of cashiers, ensuring exceptional customer service and efficient transaction processing to maintain a positive shopping experience.
- Trained new team members on company policies, register operations, and customer service standards, improving team productivity and consistency.
- Oversaw cash handling procedures, ensuring accuracy in daily financial reports and minimizing discrepancies.
- Managed scheduling and shift assignments, balancing team workload to optimize coverage during peak hours.
- Addressed customer inquiries and resolved issues swiftly, enhancing customer satisfaction and fostering repeat business.
- Monitored inventory levels at cash registers, coordinating with other departments to maintain stock for impulse buys and checkout necessities.
- Implemented and reinforced safety protocols, contributing to a secure work environment for both team members and customers.
Education
Bachelor of Science - Neuroscience
Wayne State University
Detroit, MI06-2026
Bachelor of Arts - Near Eastern Studies
Wayne State University
Detroit, MI06.2026
Skills
- Multilingual Communication
- Leadership:
- Opening and closing procedures
- Team Management
- Customer Service
- Positive Attitude
- Cash Handling
- Analytical Skills
- Cross-Cultural Understanding
- Research & Data Analysis
Timeline
Cashier Team Lead
Boostan Restaurant
06.2021 - 08.2024
Bachelor of Science - Neuroscience
Wayne State University
Bachelor of Arts - Near Eastern Studies
Wayne State University
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