Mohammad Gulam Shaker
Boynton Beach,FL
Summary
Highly analytical and adaptable professional with exceptional communication and teamwork skills. Proven ability to thrive in new environments and quickly adapt to changing circumstances. Committed to contributing to team success and continuously developing professional skills. Known for bringing a positive attitude and a strong commitment to continuous learning and personal growth.
Overview
9
9
years of professional experience
Work History
Fare Enforcement Officer
Allied Universal /tri-rail
10.2024 - Current
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies, and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem-solving manner
- Conduct regular and random patrols around the business and perimeter
- Protect people from harassment, attacks, and other unwanted treatment
- Keep a log of activities and document visitors
- Evaluate security systems and procedures
- Utilized advanced technology tools to streamline information gathering and analysis during investigations, leading to more accurate conclusions and stronger cases for prosecution where appropriate.
- Issuing citations for fare violations.
- Educating passengers on how to pay the fare.
- Approaching passengers and asking for proof of payment
Armed Security Guard
Department Of The Army
04.2024 - 10.2024
- Control access to the installation/Federal property and restricted areas, identify security risks, and provide traffic management
- Apply requirements for equipping and securing government and contractor facilities to guard against unauthorized access, identify suspicious activities and ensure continuity of operations
- Receive, authenticate, and vet visitors entering an installation
- Respond to and/or contain crisis or urgent situations including accidents; man-made, biological, chemical, radiological, or natural disasters: or other incidents that could result in harm to people, property, or the environment
- Receive, authenticate, and vet visitors entering an installation
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
Armed Security guard
National Museum of the United States (NMUSA)
09.2023 - 04.2024
- suspect containers, personal property, documents on private, commercial, and governmental vehicles
- Perform security guard duties in accordance with appropriate regulations to detect and prevent theft, damage, accident, trespass, sabotage and espionage and to enforce the security and safety regulations of the installation
- Question suspicious persons and warns or detains violators of laws, regulations, policies, rules or posted warnings
- Conduct foot or vehicle patrol of perimeters, roadways, parking and other high traffic areas as well as interior of shops, storage, administrative and other structures
- Conduct vehicle searches/inspections in accordance with standing operating procedures
Armed Security Guard/ Security Assistant
Allied Universal
03.2023 - 08.2023
- Controls prepare, and issue identification badges, cars, and passes that allow access to civilian, military, and contractor personnel, and visitors on the installation
- When required, make independent decisions regarding the use of deadly force, operate active vehicle barriers, and alert appropriate officials of apparent security violations
- Conduct Installation Access Control Points for safety and security checks
- Respond to telephone and in-person inquiries, by providing guidance and information on security regulations and procedures
- Performs other related duties as assigned
- Serve as Security Assistant at the Visitor Control Center, responsible for control procedures for a multi-mission military installation during all Force Protection levels
- Control, prepares, issues identification badges, cards, and passes that allow access of civilian, military, contractor personnel, and visitors on to the installation
- Operate and maintains various items of access control equipment and automated systems to include computer equipment used in the identification and registration process
Provost Marshall
US ARMY NATIONAL GUARD READINESS CTR
09.2022 - 01.2023
- Stands guard at a variety of fixed posts within the installation, exercising stringent security measures necessary to monitor and provide an appropriate level of control of personnel and vehicles on the installation
- Restricts admission of persons who have not displayed proper identification
- Searches vehicles as required and manually operated traffic control to regulate the flow of traffic entering and leaving the installation
- Patrol designated areas by vehicle or foot to check perimeter locks, fence gates, and restricted areas
- Screen Employees, visitors, and contractors' personnel for visitor access on the military installation
- Handle reporting requests to support decision-making
- Training new employees and answering questions
Armed Security Guard
Department of the Army
11.2021 - 09.2022
- Controls prepare, and issue identification badges, cars, and passes that allow access to civilian, military, contractor personnel and visitors on the installation
- When required, make independent decisions regarding the use of deadly force, operate active vehicle barriers, and alert appropriate officials of apparent security violations
- Conduct traffic stops at the Installation Access Control Points for safety and security checks
- Respond to telephone and in-person inquiries, by providing guidance and information on security regulations and procedures
- Performs other related duties as assigned
Combat Engineer/ Supply Specialist
Virginia Army National Guard
12.2018 - 12.2021
- Operate wheeled vehicles and equipment over varied terrain and roadways in for support of combat training operations
- Receive, store and document unit equipment and supplies
- Detect mines visually and with detectors
- Follow instructions of unit leadership and supervisors
- Receive, inspect, inventory, load/unload, store, issue and deliver supplies and equipment
- Maintain an automated supply system for accounting of organizational and installation supplies and equipment
- Issue and receive small arms
- Performed quality control by creating rosters, spreadsheets and other documentation to identify company inventory.
- Operated multiple types of heavy equipment to prepare roads, runways and bunkers.
Service Advisor
Ourisman Chevy Buick GMC
08.2021 - 11.2021
- Greet customers and offer excellent customer service from intake to release of their vehicles
- Determine and diagnose car issues based on customer description and vehicle condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Order necessary parts from suppliers and double-check that they are delivered to technicians
- Maintain customer records and enter data into computer databases
- Prepare, review, and edit official correspondence and documents for higher-level management
- Review electronic time and attendance records for accuracy, ensuring all time and attendance are concurred and certified
- Receive, research, and coordinate resolutions to payroll inquiries relative to Time Attendance, and Personnel Actions
- Screen incoming mail in accordance with current security requirements
- Ensure outgoing mail is properly formatted, assembled, and addressed in accordance with established regulations
- Managing customer interactions, assessing vehicle issues, explaining repairs and costs, and ensuring timely service delivery
Animal Control Police Officer (trainee)
Fairfax County Police dept
06.2021 - 07.2021
- Perform responsible/experienced/advanced/high-level protective service work enforcing state and local laws
- Respond to calls for service
- Maintain visibility for crime deterrence as well as accessibility
- Perform patrol duties and tasks related to the protection of life, property, and law enforcement
- Conduct investigations according to departmental policies and with minimal supervision
- Work involved risk, hazardous exposure, and personal danger
Service Advisor
Sheehy Honda
07.2015 - 06.2021
- Greet customers and offer excellent customer service from intake to release of their vehicles
- Determine and diagnose car issues based on customer description and vehicle condition
- Translate customer-reported problems to actionable work orders for technicians to complete
- Order necessary parts from suppliers and double-check that they are delivered to technicians
- Maintain customer records and enter data into computer databases
- Prepare, review, and edit official correspondence and documents for higher-level management
- Review electronic time and attendance records for accuracy, ensuring all time and attendance is concurred and certified
- Receive, research, and coordinate resolutions to payroll inquiries relative to Time and Attendance, and Personnel Actions
- Screen incoming mail in accordance with current security requirements
- Ensure outgoing mail is properly formatted, assembled, and addressed in accordance with established regulations
- Conducts maintenance on motor vehicles replace sensors, water pumps, spark plugs, brake shoes, mufflers, radiator caps, condensers, engine gaskets, a variety of belts and hoses, and complete assemblies such as removing old engines and replacing them with new engines
- Diagnosis leaks and determines their cause and extent of damage
- Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
Education
Military Training - Combat Engineer
Department of The Army
Fort Leonard Wood, MO07.2019
Occupational Certificate - Security Guard
Department of The Army
Fort Belvoir, VA10.2023
BBA - Marketing
World University Of Bangladesh
Dhaka04.2014
High School Diploma -
Stamford College
Dhaka09.2004
Skills
- Courage
- Responsibility
- Initiative
- Assertiveness
- Integrity
- Microsoft Office Proficient
- Customer Service
- Equipment Assembly
- Technical Practices
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Problem-solving abilities
- Reliability
- Excellent Communication
- Microsoft Office Suite
References
- Atiz Edip, Department OF Defence, DASG, 817-966-8829, Yamanedip21@gmail.com
- Abdi, Fairfax county Sherif, Deputy Sherif, 814-460-5150, Habdi735@gmail.com
- Mohammad Rashed, United State Army, Colonel, 571-305-3430, Rashedmg10@mail.com
Timeline
Fare Enforcement Officer
Allied Universal /tri-rail
10.2024 - Current
Armed Security Guard
Department Of The Army
04.2024 - 10.2024
Armed Security guard
National Museum of the United States (NMUSA)
09.2023 - 04.2024
Armed Security Guard/ Security Assistant
Allied Universal
03.2023 - 08.2023
Provost Marshall
US ARMY NATIONAL GUARD READINESS CTR
09.2022 - 01.2023
Armed Security Guard
Department of the Army
11.2021 - 09.2022
Service Advisor
Ourisman Chevy Buick GMC
08.2021 - 11.2021
Animal Control Police Officer (trainee)
Fairfax County Police dept
06.2021 - 07.2021
Combat Engineer/ Supply Specialist
Virginia Army National Guard
12.2018 - 12.2021
Service Advisor
Sheehy Honda
07.2015 - 06.2021
Military Training - Combat Engineer
Department of The Army
Occupational Certificate - Security Guard
Department of The Army
BBA - Marketing
World University Of Bangladesh
High School Diploma -
Stamford College
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