Mohammad Hakimi

• Prompt response to customers, ensuring quality relationships

• Processing online sales via ecommerce and phone leads

• Representative for the company and partner brands for business events and conventions

• Collaborate with our sales team to figure out new promotions to bring in clients.

• Analyze customer data to identify trends, preferences, and buying behaviors to optimize marketing strategies and increase online sales for our showroom

• Completed professional training exercises in regards to in person and online sales tactics via outside and inside training managers.

• Compiled knowledge of the EV industry from car sales, customer wants, to best charging practices.

• Assist an average of 10 clients per day by designing a layout that fits their lifetyle and space
• Manage clients profile using NetSuite
• Explain the product in details, going above and beyond to ensure the client is satisfied with the service
• Reach out to clients via Email or Phone to ensure the product is received in timely manner with no issues

• Answer client questions, and schedule appointments upon request
• Sell memberships, with full knowledge of promotions and events
• Exceeding monthly KPI'S
• Wellness equipment advisory

• Sale products, and recommend the proper supplement to ensure it fits clients fitness goals
• Assist manager with daily and weekly documents and cash handling
• Deliver an outstanding service- customer return top priority

• Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager
• Demonstrate vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with the purchase
• Auto advisor- recommending vehicles fitting clients lifestyle