Mohammad Hamdan

Headache Department

• Enhanced patient care by conducting thorough neurological examinations and diagnoses.
• Efficiently managed a high volume of patients, ensuring timely evaluations and treatments while maintaining a high level of care quality.
• Administered injectable treatments such as Botox, Greater Occipital Nerve blocks, or Trigger Point Injections.
• Contributed to departmental improvements through active participation in quality improvement initiatives and committees.
• Reviewed test results and information gleaned during examinations to properly diagnose illnesses or conditions.
• Educated patients on treatment options, medical needs, and non-medical options for treatments and therapy.

• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Implemented quality patient care techniques to align with safety, health, and organizational regulations.
• Supervised and managed daily scheduling, tasking, and administration.

• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

• Developed strong client relationships for improved customer satisfaction and repeat business.
• Managed key accounts effectively, ensuring ongoing satisfaction while identifying upsell opportunities to drive additional revenue growth.
• Streamlined sales processes, resulting in enhanced efficiency and increased productivity.
• Monitored workflow to improve employee time management and increase productivity.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Achieved results by working with staff to meet established targets.