MOHAMMAD HASAN
Woodside,NY
Summary
Adept at multitasking and teamwork, I enhanced customer satisfaction and efficiency at Dunkin' Donuts by leveraging strong problem-solving skills and a collaborative spirit. Trained new employees, excelling in cash register operations and integrity, significantly contributing to a positive, results-driven work environment. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Donuts
07.2023 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
Bachelor of Science - Computer Science
Queens College of The City University of New York
Flushing, NY07.2028
High School Diploma -
New Govt Degree College, Rajshahi
Rajshahi, Bangladesh04.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Integrity and Honesty
- Valid Driver's License and TLC License
- Cash Register Operations
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working
Timeline
Crew Member
Dunkin' Donuts
07.2023 - Current
Bachelor of Science - Computer Science
Queens College of The City University of New York
High School Diploma -
New Govt Degree College, Rajshahi