Mohammad Hasnawi
Beaverton,OR
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
5
5
years of professional experience
Work History
General Manager
Gyro House Mediterranean Grill
Beaverton, OR
07.2018 - Current
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Tracked monthly sales to generate reports for business development planning.
- Supervised employees through planning, assignments and direction.
- Prepared staff work schedules and assigned team members to specific duties.
- Recruited, trained and empowered employees to achieve key performance indicators.
Education
Mechanical Engineering -
Portland State University
12.2023
Associate of Science -
Portland Community College
08.2022
Skills
- Customer service skills
- Skilled Negotiator
- Supervision and Training
- Interpersonal skills
- Employee Scheduling
- Budgeting and Cost Control
- Sales skills
- Flexibility
- Confidence
- Food quality Expert
- Bakery Engineering
Projects
Viscosity Measurements, Maintaining quality, shape, texture, and taste for desserts based on the viscosity of the rose water syrup and its density.
Languages
Arabic
Native/ Bilingual
English
Professional
Timeline
General Manager
Gyro House Mediterranean Grill
07.2018 - Current
Mechanical Engineering -
Portland State University
Associate of Science -
Portland Community College
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