Mohammad Horani
Austin
Summary
Experienced automotive sales consultant and retail manager with a track record of over 15 years in sales and team leadership. Notable for consistently ranking among top sales performers and achieving exceptional results in deal negotiation and customer relationship management. Strong skills in lead generation, problem-solving, and bilingual communication (English and Arabic) enhance customer engagement and retention. Performance-driven with a focus on strategic approaches to meet and exceed sales targets.
Overview
16
16
years of professional experience
Work History
Sales Consultant
Nyle Maxwell
01.2024 - 04.2025
- Advise customers on vehicle options and financing to match their needs and budgets.
- Provide follow-up support to ensure client satisfaction and long-term relationships.
- Collaborate with management to negotiate and close sales effectively.
- Developed strong relationships with clients to understand their needs and preferences.
- Utilized CRM software to track customer interactions and manage sales leads.
- Provided training and support for new sales staff on company products and services.
- Maintained up-to-date knowledge of industry trends and competitor offerings regularly.
Sales Consultant
Toyota of Cedar Park
01.2023 - 01.2024
- Conducted inbound and outbound sales calls, securing new clients and referrals.
- Delivered world-class customer service and closed high-value deals.
- Performed cold calls to prospective customers to introduce company offerings.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Negotiated pricing and financing while overcoming client objections.
- Recognized for Top Performance of the Month, immediately after training.
Sales Consultant
Mac Haik Chrysler Dodge Jeep Ram
01.2020 - 01.2023
- Consistently exceeded sales quotas, closing both new and preowned vehicle deals.
- Ranked Second Salesman of the Year (2021 & 2022) and Salesman of the Month (7x).
- Guided clients through financial and leasing options to improve closing ratios.
- Maintained a strong client pipeline with repeat and referral business.
- Awarded First Place at the Bank in 2022 for financing performance.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Sales Consultant / Retail Store Manager
Boost Mobile
01.2009 - 01.2020
- Promoted twice (Assistant Manager in 2010, Store Manager in 2013).
- Managed payroll, scheduling, staff recruitment, and training.
- Grew store into the Top Sales Store in Central Texas (2014).
- Recognized as Top Salesman (2011–2013).
- Consistently exceeded sales targets and optimized store profitability.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Recruited, hired and trained new hires to optimize profitability.
- Trained and developed team members to enhance customer service skills.
Office Manager
Coach Roofing & Exteriors LLC
01.2016 - 01.2018
- Managed bookkeeping, payroll, and financial reporting.
- Coordinated with insurance companies and clients for timely payments.
- Prepared 1099s and monitored all banking transactions.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Developed work schedules according to budgets and workloads, covering priority tasks.
Education
Bachelor of Accounting -
Applied Science University
Amman, Jordan01.2008
Skills
- Bilingual: English and Arabic
- Automotive sales and negotiation
- Customer relationship management (CRM)
- Financial consulting and leasing options
- Microsoft Office and Administrative Tools
- Team training, mentoring, and leadership
- Conflict resolution and customer retention
- Office and payroll management
- Sales proposal creation
- Negotiation tactics
- Closing talents
Certifications And Coursework
- Food Manager Certificate
- Fraud Examination (Austin Community College)
- Business Communications (Austin Community College)
- Tax (Austin Community College)
Leadership And Volunteer Work
- Habitat for Humanity, Austin, 2010, Organized volunteers for home reconstruction projects.
- Refugee Services of Texas, Assisted with Arabic translation and administrative support.
Timeline
Sales Consultant
Nyle Maxwell
01.2024 - 04.2025
Sales Consultant
Toyota of Cedar Park
01.2023 - 01.2024
Sales Consultant
Mac Haik Chrysler Dodge Jeep Ram
01.2020 - 01.2023
Office Manager
Coach Roofing & Exteriors LLC
01.2016 - 01.2018
Sales Consultant / Retail Store Manager
Boost Mobile
01.2009 - 01.2020
Bachelor of Accounting -
Applied Science University
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