Highly experienced medical manager with significant background in health care administration. Proven leadership skills, with the ability to manage and motivate teams to achieve operational efficiency and quality patient care. Strong background in strategic planning and budgeting, as well as compliance with healthcare regulations and standards. Notable impact includes implementation of effective policies that improved patient satisfaction and staff productivity.
Overview
15
15
years of professional experience
Work History
Medical Manager
Hospital Management Board
10097 Irongate Manassas, VA
01.2022 - Current
Maintained a safe working environment for all medical personnel by adhering to safety guidelines.
Ensured compliance with relevant regulations and standards.
Prepared reports summarizing departmental activities for management review.
Created and maintained medical records of patients.
Participated in community outreach programs aimed at promoting public awareness about healthcare services offered by the organization.
Analyzed data related to patient outcomes, satisfaction scores.
Monitored the performance of staff members and provided guidance as needed.
Assisted in recruiting, hiring, orienting, evaluating and disciplining staff members.
Managed financial aspects of the department such as budgeting, billing, coding.
Coordinated with other health professionals to provide optimal healthcare services.
Responded promptly to inquiries from patients, family members or other physicians and clinicians.
Resolved conflicts between staff members or between staff members and patients.
Developed and implemented strategies to improve patient care quality.
Communicated with patients with compassion while keeping medical information private.
Maintained communication and transparency with governing boards, department heads and medical staff.
Reviewed non-contracted instrumentation for spine surgeries and initiated vendor contract evaluations in conjunction with operations staff and orthopedic spine and neurological spine specialists.
Recruited, hired and trained new medical and facility staff.
Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Developed medical programs that promoted community health and research.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Maintained records management system to process personnel information and produce reports.
Senior Manager
Medical Associates
Dhaka Bangladesh, Dhaka
01.2011 - 12.2020
Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
Directed cross-functional teams in developing innovative solutions to complex problems.
Identified areas of improvement within existing operations through process analysis and benchmarking studies.
Provided strategic direction to departmental heads regarding resource allocation decisions.
Implemented new technologies such as ERP systems or CRM tools to streamline business processes.
Represented the organization at conferences or trade shows as an expert speaker on relevant topics.
Analyzed data from market research surveys to identify trends and develop actionable insights for organizational growth.
Directed market research and analysis to identify trends and inform business decisions.
Led cross-functional teams to achieve project milestones, ensuring collaboration and efficiency.
Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
Monitored office services mailbox for business support needs and requests.