Mohammad Jasim
Arlington,USA
Summary
Accomplished Senior Information Security expert from NRECA with a proven track record in Cloud IAM, leveraging AWS and Azure to enhance cybersecurity postures. Skilled in CyberArk toolsets and AI technologies, achieving a 70% resolution rate in security complaints. Demonstrates strong leadership in team management and a keen ability to conduct risk assessments, ensuring robust network security solutions.
Overview
15
15
years of professional experience
Work History
Senior Information Security
NRECA
Arlington, VA
01.2021 - Current
- Experience with supporting IAM in a Cloud environment, including Azure or AWS
- Experience with analyzing Cybersecurity guidance, including policies, and strategies
- Experience providing escalation and troubleshooting operational support for CyberArk issues
- Experience in Identity Access Management such MIM, FIM, MFA
- Experience in Ping Federated and OKTA
- Work with CyberArk's various tools- CPM, PSM, SIEM, etc
- Experience in AWS and Azure in user configuration and implementation
- RBAC and Extensive knowledge in AD
- Assist in the management and maintenance of IAM systems, including user account creation, modification, and deletion
Cloud AI with Berock & Claude
Multicloud and AI BootCamp
01.2024 - 12.2024
- Gemini on Google AI Studio
- Google IDX
- Anthropic Claude in Amazon Bedrock
- OpenaAi Introduction with Assistants
- Ollama
- Advanced Prompt Eng
- Azure AI Eng
Network Abuse Eng.
COGENTCO COMMUNICATIONS
Herndon, VA
09.2020 - 12.2021
- Working knowledge of current Network Abuse/Security vulnerabilities, latest network attacks, viruses, exploits, and mitigation strategies
- Network Abuse/Security and other duties as needed
- Work with CyberArk configurations and users management
- Extensive CyberArk implementation project
- Investigate Security incidents and support response
- Monitor, sort, document, and process incoming complaints and security reports per protocol
- Ddos Attacks analysis using Kinetic tools
- Knowledge in Patching and Remediation tracking
- Communicating metrics with Senior managers
- Vulnerability assessments analysis
- Work with customers to identify and mitigate Network Abuse and Security issues in accordance with best practices
- Conduct risk assessments on new prospective customers
- Work through complex issues, escalating when appropriate
Network Security Analyst
BT FEDERAL
Ashburn, VA
01.2020 - 08.2020
- Provide global Network Operations Center (NOC) support on a 24X7 basis
- Monitoring and manage Telecom, Information Technology (IT), and network services
- Receive trouble calls, resolve problems, and manage trouble ticket resolution and closure process
- Manage the trouble ticket resolution and closure process
- As a single point of contact, coordinate service provisioning and installations
- Siem technology experience-Qradar
- Cyberark experience
- Support testing after services provisioning and for customer acceptance
- Resolves service issues, provide Government with regular status updates, and escalate problem resolution as necessary
- Prepare and deliver periodic service reports as required by the contract to the customers
- Maintain customer database with contact info, service parameters, and system configurations
Field Network Security Eng.
ARK TELECOM
Ashburn, VA
06.2018 - 12.2019
- Tracked and monitored incoming security complaints by using Remedy, resulting in 70% resolution rate
- Interfaced with customers to resolve Access Use Policy issues
- Conducted risk assessments for new customers to ensure compliance to rules and regulations
- Provide end user support as requested
- Servers, Hardware installations and upgrade endpoint
- Experience in Vulnerability scanner and assessments for client
- Experience in NIST frameworks
- Maintained and updated Symantec Antivirus Server, MacAfee and clients
- SonicWALL Configuration
- Experience in DLP technology
- Working knowledge with SonicWALL firewall
- Troubleshoot, evaluate, track, and manage telephony problems and recommend the best solutions while escalating to higher tiers
- TCP/IP configuration in customer site
- Assist customers incoming call with current issues
- Update customers resolution
- Switch/Router configuration
Network Security Support
DSI SOLUTIONS
Ashburn, VA
06.2017 - 06.2018
- Day to do day network security support
- Work with firewalls tools and Network monitoring tools
- Created standard procedures to create consistency and improve support response time
- Strong team management and supervisory skills including scheduling, priority setting of tickets
- Creating Weekly /Monthly SLA report
- Experience with Solarwinds tools
- Sonic wall Configurations
- Working experience with Firewall
- Investigate solar winds issues with tickets and Resolve with timely manner
- Work with Project managers with current Tickets and investigate issue with Project Managers
- Tools used- PRTG, Cisco Prime
- Wireshark Investigation
- Cisco Fire eye investigation
Security Analyst
BELL CANADA
Toronto, Canada
04.2013 - 07.2016
- Manage User authentication and security on the network
- Support Project team
- Support on-call rotation for patching and escalations
- Implement and manage Windows environments to ensure high availability
- Detect firewall
- Provide technical support
Security Analyst
WEBROOT
Toronto, Canada
06.2013 - 10.2014
- Customer requirement with a focus on endpoint protection solutions at an enterprise level
- Provide technical support services to develop and maintain integrated endpoint protection solutions
- Drive the full life cycle sales process with potential partners and key accounts
- Cultivate relationships with these targets and close revenue-generating deals
- Diagnose Customer’s needs
IT Security Support
COMCAST
Winnipeg, CA
01.2010 - 12.2012
- Oversee the daily performance of computer systems
- Answer user inquiries regarding computer software or hardware operation to resolve problems
- Enter commands and observe system functioning to verify correct operations and detect errors
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
- Maintain records of daily data communication transactions
Education
BBA - FI and Marketing
University of Winnipeg
BSC -
University of Manitoba
CCNA -
Cybrary Security Plus - certified
Information Assurance and Security - Certified
IMS - Certified
Skills
- AWS
- Azure
- DevOps
- Ansible
- Terraform
- Kubernetes
- CISSP
- Bluecoat PROXY SG
- AI
- MultiCloud
- GCP
- Linux
- Putty
- Nmap
- Security Onion
- Grafana
- Cyber Kill Chain (CKC)
- Eclipse
- Wireshark
- Windows security
- Splunk
- Vulnerability scanning
- Assessments
- Sap security
- GRC configuration
- Scripting
- Windows server
- Sap security Profile Generator
- MS Office suite
- Java
- C
- Photoshop
Locations
- Arlington, VA
- Herndon, VA
- Ashburn, VA
- Toronto, Canada
- Winnipeg, CA
References
References available upon request.
Timeline
Cloud AI with Berock & Claude
Multicloud and AI BootCamp
01.2024 - 12.2024
Senior Information Security
NRECA
01.2021 - Current
Network Abuse Eng.
COGENTCO COMMUNICATIONS
09.2020 - 12.2021
Network Security Analyst
BT FEDERAL
01.2020 - 08.2020
Field Network Security Eng.
ARK TELECOM
06.2018 - 12.2019
Network Security Support
DSI SOLUTIONS
06.2017 - 06.2018
Security Analyst
WEBROOT
06.2013 - 10.2014
Security Analyst
BELL CANADA
04.2013 - 07.2016
IT Security Support
COMCAST
01.2010 - 12.2012
BBA - FI and Marketing
University of Winnipeg
BSC -
University of Manitoba
CCNA -
Cybrary Security Plus - certified
Information Assurance and Security - Certified
IMS - Certified
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