Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohammad Khalid Azimi

Mohammad Khalid Azimi

503 Roosevelt Blvd, Falls Church

Summary

Human Resources professional with over 8 years of extensive expertise in administration and management, specializing in customer relations and payroll management. Demonstrates strong skills in team leadership, problem-solving, and maintaining compliance with legal standards, fostering a supportive and efficient work environment. Committed to enhancing organizational growth and strengthening HR systems through innovative strategies and collaborative efforts.

Overview

13
13
years of professional experience

Work History

Crew Member

Trader Joe's
08.2023 - 04.2025
  • Collaborated with team to enhance customer satisfaction through personalized service.
  • Addressed customer inquiries and provided tailored product recommendations.
  • Managed inventory and cash transactions efficiently, ensuring smooth operations.
  • Contributed to a welcoming environment, fostering customer loyalty.
  • Supported team in maintaining organized and visually appealing displays.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Human Resource Assistant

MSI/AMANAT, (USAID Afghanistan)
10.2020 - 12.2021
  • Coordinated recruitment events, enhancing candidate engagement and streamlining interview processes.
  • Oriented new hires on policies and benefits, fostering smooth transitions and role clarity.
  • Maintained compliant personnel files, ensuring adherence to legal standards and data accuracy.
  • Facilitated timely performance appraisals, driving accountability and professional growth.
  • Prepared monthly payroll, ensuring accurate and prompt compensation for all staff.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.

Human Resource Officer

Social and Health Development Program (SHDP), SEHAT Project
01.2020 - 09.2020
  • Managed HR files, ensuring accuracy and confidentiality.
  • Developed annual staff plans, enhancing team skills.
  • Processed payroll efficiently, ensuring timely payments.
  • Led support staff, improving operational efficiency.

Call Centre Agent

Etisalat Telecommunication Company
11.2017 - 03.2018
  • Addressed customer inquiries, ensuring service satisfaction and prompt issue resolution.
  • Resolved customer issues, enhancing service efficiency and customer retention.
  • Activated internet services, aligning with customer requirements and boosting satisfaction.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Local Interpreter

Mission Essential Personnel (MEP)
09.2016 - 11.2017
  • Facilitated US-Afghan government dialogue, enhancing cross-cultural communication.
  • Translated vital documents, ensuring accuracy and clarity in official communications.
  • Supported high-level meetings, fostering collaboration between US and Afghan officials.
  • Improved understanding in strategic discussions, contributing to effective decision-making.

Human Resource Officer

Bangladesh Rural Advancement Committee (BRAC)
05.2014 - 09.2016
  • Managed HR for $16M USAID project, ensuring compliance and efficient processes.
  • Streamlined recruitment, enhancing candidate selection and contract preparation.
  • Ensured accurate reporting of HR data, improving organizational transparency.
  • Prepared payroll and reports, optimizing financial management across projects.
  • Maintained HRMIS database, ensuring data integrity and accessibility.

Admin/HR Officer

Organization for Community Coordination and Development
10.2012 - 08.2013
  • Provided HR support, enhancing team efficiency and improving employee satisfaction.
  • Streamlined HR processes, achieving measurable improvements in administrative operations.
  • Collaborated with teams to address HR challenges, fostering a supportive work environment.
  • Processed paperwork and hiring details for promotions and lateral position changes.

Education

BBA - Management And Human Resources

Salam University
Kabul, Afghanistan
08-2017

Skills

  • Human Resources - Experienced
  • Business Accounting - Skillful
  • Excel - Skillful
  • HRMIS - Skillful
  • Translation - Skillful
  • Interpretation - Skillful
  • Customer Relations - Experienced
  • Problem Solving - Skillful
  • Team Leadership - Skillful
  • Payroll Management - Skillful
  • Staff Training - Skillful
  • Documentation - Skillful

Languages

English - Proficient
Pashto - Native
Dari - Highly proficient
Urdu - Novice

Timeline

Crew Member

Trader Joe's
08.2023 - 04.2025

Human Resource Assistant

MSI/AMANAT, (USAID Afghanistan)
10.2020 - 12.2021

Human Resource Officer

Social and Health Development Program (SHDP), SEHAT Project
01.2020 - 09.2020

Call Centre Agent

Etisalat Telecommunication Company
11.2017 - 03.2018

Local Interpreter

Mission Essential Personnel (MEP)
09.2016 - 11.2017

Human Resource Officer

Bangladesh Rural Advancement Committee (BRAC)
05.2014 - 09.2016

Admin/HR Officer

Organization for Community Coordination and Development
10.2012 - 08.2013

BBA - Management And Human Resources

Salam University

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Mohammad Khalid Azimi