Summary
Work History
Education
Skills
Websites
Languages
Timeline
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Mohammad Kibria

Jamaica

Summary

Detail-oriented and dependable professional with a Bachelor's degree in Marketing and experience across banking, customer service, and operational environments. Background includes internship experience in a UK banking institution, hands-on supervisory roles, and strong academic training in research, documentation, and reporting. Skilled in administrative support, customer interaction, and working accurately within structured processes.

Work History

Banking Intern

Lloyds Bank
  • Supported branch and back-office operations by assisting with customer service and administrative tasks.
  • Handled customer inquiries in accordance with banking policies, confidentiality requirements, and data protection standards.
  • Assisted with account documentation, data entry, and verification of customer information.
  • Observed and supported daily banking operations including transaction processing and service workflows.
  • Maintained accurate records and followed internal procedures and compliance guidelines.
  • Worked closely with supervisors and team members to ensure efficient service delivery.

Assistant Manager

New Regent Chinese Restaurant
  • Supervised daily operations including staff scheduling, service coordination, and opening and closing procedures.
  • Assigned tasks and monitored staff performance to ensure service standards were met.
  • Handled customer inquiries and complaints professionally, ensuring positive service experiences.
  • Managed inventory records, supplier coordination, and stock control to support daily operations.
  • Performed cash handling, transaction processing, and basic recordkeeping.
  • Assisted management with daily reports, scheduling, and operational coordination.

Education

Bachelor of Arts (Honours) - Marketing

Anglia Ruskin University
Cambridge, United Kingdom

Skills

  • Customer Service
  • Administrative Support
  • Banking Operations (Internship)
  • Documentation & Recordkeeping
  • Research & Analysis
  • Team Collaboration
  • Inventory Control
  • Scheduling
  • Communication
  • Microsoft Office

Languages

English
Native or Bilingual
Bengali
Native or Bilingual

Timeline

Banking Intern

Lloyds Bank

Assistant Manager

New Regent Chinese Restaurant

Bachelor of Arts (Honours) - Marketing

Anglia Ruskin University