MOHAMMAD MATARNEH
Tampa,FL
Summary
Detailed-oriented Recruitment Consultant with 1.5 years of experience. Sales and management for 5+ years at Crunch Fitness. Self-motivated and cheerful customer service professional for 5+ years. Eager to begin a career at an established company by demonstrating self-motivation and applying my past experience in sales, Recruiting and customer service.
Overview
6
6
years of professional experience
Work History
Educator
Lululemon
12.2022 - 05.2023
- Interact with guests to ensure a great guest experience in a manner that values guests’ time.
- Assess guests’ needs to provide customized, effective purchase and return solutions and support.
- Provide technical product education by articulating the value and benefit of the product.
- Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
- Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
- Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Recruitment Consultant
Sunbelt Staffing
01.2021 - 01.2022
- Establish and maintain rapport with clients to evaluate employee performance and client satisfaction
- Independently manage the recruitment and hiring process of education professionals such as School Psychologists, Special Education Teachers, and Social Workers
- Pre-screen Candidates and communicate the duties, compensation and caseload.
Assistant General Manager
Crunch Fitness
01.2019 - 01.2021
- Lead weekend production to drive club metrics to reach monthly quota
- Screened potential candidates for hire and completed first round interviews
- Coached new and existing staff on company standards and sales metrics
- Ordered and maintained inventory of cleaning, drink, office, and tanning supplies
- Planned club renovations with regional management and construction team.
Manager in Training
Crunch Fitness
01.2017 - 01.2019
- Club representative for corporate memberships, prospecting local and nationwide businesses
- Analyzed performance data to improve sales units and project month to date quotas
- Managed Instagram and Facebook feeds to drive member engagement and advertise club events
- Operated Club email by responding to member and prospect emails
- Scheduled weekly shifts for club employees and management team.
Education
Bachelor of Science - Public Relations
University Of South Florida
Tampa, FL07.2025
Awards
100% Club Team Member, 08/01/20, Closed over 100 memberships in 30 days Top District Weekend Performance, 01/01/21, Met 102% of monthly quota
Timeline
Educator
Lululemon
12.2022 - 05.2023
Recruitment Consultant
Sunbelt Staffing
01.2021 - 01.2022
Assistant General Manager
Crunch Fitness
01.2019 - 01.2021
Manager in Training
Crunch Fitness
01.2017 - 01.2019
Bachelor of Science - Public Relations
University Of South Florida