Maintained a professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Operate day-to-day tasks including customer service, establishing a customer base, improving sales, and troubleshooting devices
Increased profits by 10% in 2022 by reducing costs
Engaged with customers to build rapport and loyalty.
Enterprise Architect
General Motors Financial Company Inc.
11.2022 - 06.2023
Researched and evaluated available tools to determine the proper method of developing artifacts.
Put together a strategic plan to keep solutions in line with company and industry standards.
Drafted conceptual and logical data models for high-level system planning tasks, optimizing each model to customers' needs and budgets.
Designed solutions for modern and legacy applications.
Expertise in data analysis and visualization enabled the creation of a dashboard that consolidated crucial information, leading to monthly savings of $20,000 and an annual cost reduction of $240,000.
Led meetings with departmental managers to review project status, propose changes, and draft action plans.
Participated in architecture, design, and implementation of back-end features using C and Python.