Mohammad Moustafa
Sayreville,NJ
Summary
Results-driven operations manager with an engineering background expertise in supervising daily operations and ensuring compliance with safety standards. Proficient in multitasking and financial management, with a proven track record in developing strategies that boost customer satisfaction and sales. Dynamic professional with a strong background in architectural engineering and customer service. Skilled in CAD software and multitasking, with a track record of resolving complex issues and improving client relations. Eager to leverage expertise to drive operational success and enhance customer experiences.
Overview
8
8
years of professional experience
Work History
Manager on Duty
26th st. Rentals
Cape May Court House, New Jersey
05.2021 - 11.2025
- Supervised daily operations, ensuring strict compliance with safety standards.
- Coordinated staff schedules to enhance coverage during peak hours.
- Monitored inventory levels and facilitated timely restocking of supplies.
- Conducted regular inspections to maintain cleanliness and organization standards.
- Resolved customer complaints professionally, enhancing overall satisfaction.
- Audited cash registers for accuracy at the end of each shift.
- Delegated tasks among team members based on strengths and abilities.
- Developed strategies to boost customer satisfaction ratings.
Architectural Engineer
CGI Frames
London, UK
07.2017 - 05.2021
- Created architectural plans for residential projects utilizing advanced CAD software.
- Prepared comprehensive specifications for construction documentation.
- Maintained project schedules, ensuring achievement of key milestones throughout all phases.
- Analyzed survey data, maps, and blueprints to inform project planning.
- Drafted technical plans for residential, commercial, industrial, and public works projects.
Education
Bachelor of Science - Architectural Engineering
Arab Academy For Science, Technology And Maritime
Alexandria, Egypt07-2017
Skills
- Financial oversight
- Customer relationship management
- Complex problem solving
- Task prioritization
- Adaptability and quick learning
- Multitasking and efficiency
- CAD software proficiency
- Microsoft Office proficiency
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Manager on Duty
26th st. Rentals
05.2021 - 11.2025
Architectural Engineer
CGI Frames
07.2017 - 05.2021
Bachelor of Science - Architectural Engineering
Arab Academy For Science, Technology And Maritime