Mohammad Naddaf
Lebanon,Saida
Summary
Dynamic and efficient waiter with a proven track record at Zawat, adept at enhancing customer satisfaction through exceptional service and maintaining outstanding dining environments. Skilled in utilizing POS software for efficient order processing and demonstrating leadership in high-pressure settings. Excelled in teamwork and time management, contributing to a 20% increase in repeat customer visits.
Overview
3
3
years of professional experience
Work History
Waiter
Zawat
12.2021 - 12.2022
Greet andescort customers totheirtables.
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
Prepare tables by settinguplinens, silverwareand glasses. Informcustomers about the day's specials.
Offer menu recommendationsuponrequest.
Up-sell additional products whenappropriate.
Take accurate foodand drinks orders, using a POS ordering software,order slips or by memorization.
Communicate order details t o the Kitchen Staff.
Servefood and drink orders.
Check dishes and kitchenware for cleanliness and presentation and report any problems. Arrange table settings and maintain a tidy diningarea. Deliverchecks and collect bill payments. Carry dirty plates, glassesa n dsilverware to kitchen for cleaning. Follow all relevant healthdepartment regulations.
Provide excellentcustomer servicet o guests.
Waiter
Al Mokhtar
10.2019 - 10.2020
Greet andescort customers totheirtables.
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
Prepare tables by settinguplinens, silverwareand glasses. Informcustomers about the day's specials.
Offer menu recommendationsuponrequest.
Up-sell additional products whenappropriate.
Take accurate foodand drinks orders, using a POS ordering software,order slips or by memorization.
Communicate order details t o the Kitchen Staff.
Servefood and drink orders.
Check dishes and kitchenware for cleanliness and presentation and report any problems. Arrange table settings and maintain a tidy diningarea. Deliverchecks and collect bill payments. Carry dirty plates, glassesa n dsilverware to kitchen for cleaning. Follow all relevant healthdepartment regulations.
Provide excellentcustomer servicet o guests.
Skills
Teamwork
Languages
Arabic
Advanced (C1)
Timeline
Waiter
Zawat
12.2021 - 12.2022
Waiter
Al Mokhtar
10.2019 - 10.2020
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