Mohammad Nezam
Woodberidge,va
Summary
Dynamic Mechanical Technician with proven expertise at C&G Specialty in troubleshooting and preventive maintenance. Achieved high customer satisfaction through effective communication and root-cause analysis. Skilled in equipment installation and safety protocols, fostering a culture of efficiency and teamwork. Committed to continuous improvement and optimizing operational performance.
Experienced with diagnostics and repair of mechanical systems. Utilizes advanced troubleshooting and problem-solving techniques to maintain high equipment performance. Track record of maintaining safety standards and operational efficiency in diverse work environments.
Skilled mechanical professional with solid background in maintenance, troubleshooting, and repair of mechanical systems. Strong focus on team collaboration and achieving results. Recognized for reliability and adaptability in dynamic environments. Proficient in diagnosing and solving mechanical issues, ensuring optimal equipment performance, and upholding safety standards.
Proficient in maintaining smooth and efficient mechanical systems. Systematic professional with keen eye for details, strong focus on performance improvements and skill in root cause analysis.
Overview
11
11
years of professional experience
Work History
Mechanical Technician
C&G Specialty
02.2017 - Current
- Conducted routine maintenance and troubleshooting on mechanical systems to ensure optimal performance.
- Collaborated with engineering teams to implement design modifications and enhancements for improved functionality.
- Developed and maintained inspection protocols for mechanical components, ensuring compliance with industry standards.
- Trained junior technicians on equipment operation and safety procedures, fostering a culture of safety and efficiency.
- Streamlined repair processes by identifying root causes of failures, reducing downtime through effective solutions.
- Oversaw inventory management of tools and materials, optimizing resource allocation for projects and repairs.
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Monitored equipment performance to confirm proper and efficient function.
- Identified mechanical problems and determined best solutions for correction.
- Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
- Ensured safe working environment through strict adherence to safety protocols and guidelines.
- Completed complex repair projects within tight deadlines, minimizing production disruptions and ensuring timely delivery of finished products to customers.
- Supported continuous improvement initiatives by actively participating in cross-functional teams focused on process optimization.
- Achieved high levels of customer satisfaction through prompt resolution of technical issues and effective communication with clients throughout the service process.
Parts Counter Sales Person
Advanced Auto Parts
08.2014 - 12.2016
- Assisted customers in selecting appropriate auto parts based on vehicle specifications and needs.
- Processed orders efficiently using point-of-sale systems to ensure accurate inventory management.
- Maintained organized parts displays to enhance customer experience and streamline retrieval processes.
- Provided expert advice on product compatibility and installation, fostering customer loyalty and satisfaction.
- Trained new staff on product knowledge, sales techniques, and company policies to improve team performance.
- Analyzed sales trends to optimize stock levels and identify opportunities for increased revenue generation.
- Led initiatives to enhance service delivery, resulting in improved customer feedback ratings and repeat business.
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
Education
Associate of Arts - English Language And Literature
Mazar_I_Sharif
Mazar_I_Sharif Afghanistan03-2004
Skills
- Mechanical troubleshooting
- Preventive Maintenance
- Equipment installation
- Equipment troubleshooting
- Machine operation
- Power tool operation
- Quality inspection
- Safety protocols
- Root-cause analysis
- Machine setup
- Electrical systems
- Mechanical repairs
- Parts replacement
- Shaft alignment
- Fault analysis
- Diagnostic testing
- System diagnostics
- Component assembly
- Vibration analysis
- Lubrication systems
- Cost estimates
- Cost estimation
- Excellent communication
- Self motivation
- Goal setting
Languages
Persian
Native or Bilingual
Hindi
Full Professional
German
Limited Working
Timeline
Mechanical Technician
C&G Specialty
02.2017 - Current
Parts Counter Sales Person
Advanced Auto Parts
08.2014 - 12.2016
Associate of Arts - English Language And Literature
Mazar_I_Sharif