Mohammad Rabah
Brooklyn,NY
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
7
7
years of professional experience
Work History
Grocery Store Owner
Mikes Mini Market
Brooklyn, NY
03.2024 - Current
- Increased customer satisfaction by implementing efficient store operations and providing exceptional customer service.
- Boosted employee morale, providing comprehensive training programs and fostering a positive work environment.
- Developed strong relationships with local suppliers to ensure high-quality products at competitive prices.
- Maximized profitability by implementing cost control measures and optimizing pricing strategies based on market trends.
- Achieved consistent growth in annual sales through strategic planning and execution of promotional events.
Store Manager
Khf Supermarket
Brooklyn, NY
01.2017 - 08.2023
- Controlled business data analytics, repaired technical issues,
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Associate Of Science - Physical Therapy Assisting
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2020
Skills
- Health and safety
- Employee Training
- Community Engagement
- Verbal and written communication
- Small business operations
- Quality Management Systems
- Operations Management
- Business Management
- Human Resources
- Product branding
- Customer Service Management
- Data Analysis
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Professional Working
Timeline
Grocery Store Owner
Mikes Mini Market
03.2024 - Current
Store Manager
Khf Supermarket
01.2017 - 08.2023
Associate Of Science - Physical Therapy Assisting
Kingsborough Community College of The City University of New York