Highly skilled customer service professional with a robust background in cashiering and transaction management in dynamic, high-volume settings. Expertise in accurately processing cash, credit, and debit transactions using POS systems, while maintaining exceptional organizational standards. Proven ability to handle customer inquiries and resolve issues efficiently, contributing to a superior customer experience. Known for strong problem-solving skills, attention to detail, and a collaborative approach, consistently enhancing service quality and operational efficiency.
In my role, I greeted customers and addressed their questions about the store's products and services, ensuring they received accurate and helpful information. I verified customers' legal age for purchasing alcohol or tobacco products and operated the cash register efficiently, processing payments through various methods, including cash, check, credit card, gift card, and automatic debit. At the start of each shift, I counted the cash drawer to ensure accuracy and adequate change. I issued receipts, refunds, credits, or change as needed, stocked shelves with merchandise when necessary, and answered inquiries regarding store policies and procedures. Additionally, I processed returns and exchanges in accordance with store policies and balanced daily transactions on a computerized point-of-sale system. I maintained compliance with safety regulations and consistently delivered a high level of customer service by utilizing active listening and engagement skills.
In my role, I greeted customers, answered their questions, and provided information about our services. I efficiently processed payments using cash, credit cards, and other forms of payment while ensuring secure transactions through proper verification of customer identification. I was responsible for the timely parking and retrieval of vehicles, maintaining a neat and hazard-free valet area. Additionally, I prepared daily paperwork, including invoices and reports for management review, and issued tickets to patrons upon entry. I consistently delivered excellent customer service by professionally addressing inquiries and promptly reporting any issues or incidents to my supervisor for resolution.
As a Cashier at Little Caesars Pizza Store, I played a key role in delivering outstanding customer service and ensuring efficient store operations. I managed transactions accurately using the POS system, handling cash, credit, and debit payments with precision. My responsibilities included addressing customer inquiries and resolving any issues with professionalism to ensure a positive dining experience. I also assisted with order accuracy, provided information about menu items, and maintained a clean and organized workspace. By consistently delivering friendly and efficient service, I contributed to high levels of customer satisfaction and the smooth functioning of store operations.