Mohammad Rahman
Anaheim,CA
Summary
Dynamic and dedicated cashier with proven expertise at Chevron Gas Station, excelling in customer service and cash handling. Recognized for resolving customer complaints effectively and maintaining a clean, organized environment. Strong communication skills and a commitment to teamwork enhance customer satisfaction and drive sales success.
Overview
6
6
years of professional experience
Work History
Cashier
ChevronGas Station
519southHarbar Blvd.Fularton CA
05.2021 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, demonstrating strong communication skills.
- Handled cash and credit card payments while ensuring security protocols were followed.
- Collaborated with team members to manage inventory levels during busy shifts.
- Resolved customer complaints promptly, ensuring satisfaction through effective problem-solving.
- Supported promotional activities by displaying merchandise attractively at the register.
- Participated in ongoing training to improve knowledge of products and services offered.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
7 Eleven Store
611west Kattela Avenue.Anaheim CA
02.2020 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, demonstrating strong communication skills.
- Handled cash and credit card payments while ensuring security protocols were followed.
- Collaborated with team members to manage inventory levels during busy shifts.
- Resolved customer complaints promptly, ensuring satisfaction through effective problem-solving.
- Supported promotional activities by displaying merchandise attractively at the register.
- Participated in ongoing training to improve knowledge of products and services offered.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - History
Edward Collage
Panna.Bangladesh 10.1977
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Staff training
- Refund handling
- Guest inquiries
- ID verification
- Attention to detail
- Inventory management
- Currency counting
- Inventory control
- Order packaging
- Decision making aptitude
- Sales expertise
- Daily reporting
- Retail merchandising
- Product recommendations
- Drawer balancing
- Returns processing
- Point of sale operation
- Purchase assistance
- Point-of-sale system operation
- Order verification
- Reports and documents
- Point of sale proficiency
- Records maintenance
- Fraud prevention awareness
- Loss prevention
- Identification checks
- Loyalty program promotion
- Staff mentoring
- Proficient in software
- Payment posting
- Regulatory compliance
- Sales techniques mastery
- Liquor regulations and compliance
- Report preparation
- Expense tracking
- Liquor law compliance
- Spirit, wine, and beer expertise
- Multitasking and organization
- Organizational growth
- Clear communication
- Empathy and patience
- Data entry
- Inventory restocking
- Training and onboarding
- Complaint resolution
- Credit card processing
- Basic math
- Visual merchandising
- Upselling techniques
- Sales transactions
- Promotions and discounts
- Merchandise exchange
- Hospitality and accommodation
- Transaction handling
- Receipt handling
- Exchanges processing
- Scanner operations
Languages
Bengali
Full Professional
Timeline
Cashier
ChevronGas Station
05.2021 - Current
Cashier
7 Eleven Store
02.2020 - Current
Bachelor of Arts - History
Edward Collage