Mohammad Rasooli
Fort Worth,USA
Summary
Associates of Electrical Engineering plus over 2 years of IT Support both hardware & software, troubleshooting, installing, Automation, imaging, and migration experience. Having good interpersonal skills to assist customers with computer issues. I am now seeking administration position to apply my experience with national and international organizations. My abilities to manage all types of IT and administration tasks, as well as leadership skills in driving team excellence, creating employee training experiences that produce quantifiable results, can help take any organization to the next level of growth.
Overview
11
11
years of professional experience
Work History
Case Manager II
Cherokee Nation Business
07.2024 - Current
- Preparation of check list for Refugee Cash Assistant (RCA) documents
- Filing Data on the system and making sure all the documents are saved and entered correctly for Data Team to review
- Making Reconciliation forms for Clients that are living in deferent cities in Texas
- Documenting all the checks for the client that are being issued and scanning and saving them into the database
- Provide intake and assessment for refugee clients and create individualized case management service plans
- Maintain case files and for all clients enrolled and ensuring proper documentation of services rendered
- Prepare reports and ensure program targets and outcomes are met
- Create presentation materials and conduct outreach initiatives to local service providers
- Identify referrals and determine eligibility for the RCA/ EMP program
- Other duties as assigned.
Interpreter/ Translator
Language Line
01.2024 - 12.2024
- Performed translations from English to Dari and Dari to English
- Performed translations over the phone English to Dari
- Performed translations face to face on doctor appointment.
Data Entry
FedEx Express
05.2017 - 12.2024
- Entering customer and account data from source documents within time limits
- Compiling, verifying accuracy and sorting information to prepare source data for computer entry
- Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.
Employment Case Manager
Refugee Services of Texas
01.2024 - 05.2024
- Provide case management services to refugees, asylee, and other displaced persons
- Provide intake and assessment for refugee clients and create individualized case management service plans
- Maintain case files and for all clients enrolled and ensuring proper documentation of services rendered
- Prepare reports and ensure program targets and outcomes are met
- Create presentation materials and conduct outreach initiatives to local service providers
- Identify referrals and determine eligibility for the ICM program
- Other duties as assigned.
IT Assistance
KMTC
10.2013 - 10.2014
- Running Conduit (1inch to 6lnch)
- Running Fiber
- Installing Power Backers
- Running Ground
- Installing Outlets
- Cutting, Bending, & Installing Conduit with Brackets, Hungers
- Building MDF/IDF
- Reporting onsite Lead.
Education
Associate of Science - Electrical Engineering
Technical And Vocational Education Training
Kabul, Afghanistan01.2015
High School Diploma -
Technical And Vocational Education Training
Kabul, Afghanistan01.2012
Skills
- Utilization review
- Community Outreach
- Group Therapy
- Records Management
Qualification And Relevant Trainings
- Associate degree in electrical engineering- Technical and Vocational Education Training, Kabul, Afghanistan-2015
- Diploma (Electrical Engineering) - Technical and Vocational Education Training, Kabul, Afghanistan- 2013
Computer And English Language Skills
Windows (98, 2000, XP, 2003, Vista), MS-Office 2000, Native, Native, Excellent, Good, Good, Good, Beginner
Expertise Areas And Competencies
- Hardware Configuration. DVR, HD box, PC, routers, AP, switches
- Software Installation. Microsoft OS, MS Office
- Diagnostic. Laptop, Desktop, Printer Networking cable/field
- Installing Patch Cord Patching Jacks / RJ45
- Conduit Installation Running Cable CAT5-CAT6- FIBER
- Installing AP
- Running Cable CAT5 / CAT6
- Installing Patch Panel
- Installing Power Supplies
- Installing Switches (POE/224E)
- Installing Fiber Enclosures
- Installing Cable Management
- Installing Power Cord
- Wire Management
- Administration
Languages
Persian
Native or Bilingual
Pashto
Native or Bilingual
Urdu
Full Professional
Indian
Professional Working
Arabic
Limited Working
Spanish
Limited Working
Kurdish
Limited Working
Timeline
Case Manager II
Cherokee Nation Business
07.2024 - Current
Employment Case Manager
Refugee Services of Texas
01.2024 - 05.2024
Interpreter/ Translator
Language Line
01.2024 - 12.2024
Data Entry
FedEx Express
05.2017 - 12.2024
IT Assistance
KMTC
10.2013 - 10.2014
Associate of Science - Electrical Engineering
Technical And Vocational Education Training
High School Diploma -
Technical And Vocational Education Training
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