Hi, I’m
MOHAMMAD REZA SALEHI NASAB
Operations Manager And Hospitality Leader
Houston,TX
Summary
Dynamic Operations Manager with extensive experience supervising workover and completion operations, demonstrating a proven ability to lead teams of completion consultants and supervisors effectively. Expertise in implementing lean manufacturing principles consistently drives productivity improvements while significantly reducing completion costs. Highly organized and detail-oriented, with a strong commitment to achieving safety and reducing environmental impact. Results-driven professional dedicated to fostering operational excellence and enhancing team performance.
Overview
13
years of professional experience
3
Languages
Work History
Lango, Globo, UTT
Medical and Community Interpreter
04.2024 - Current
Job overview
- Interpreted for patients and providers at Harris County Refugee Hospital, Harris Health, and Kingwood Pines Hospital, ensuring accurate, timely communication.
- Conveyed complex medical terminology clearly to support safe care, informed decisions, and regulatory compliance.
- Partnered with multidisciplinary teams to deliver culturally sensitive interpretation, building trust and improving patient interactions.
- Created and maintained a working glossary of medical terms to standardize language across diverse clinical settings.
- Adapted quickly to high-pressure and rapidly changing situations while maintaining composure and service quality.
- Assessed patient needs and relayed critical information to clinicians to support effective care delivery and patient satisfaction.
- Protected confidentiality and followed ethical standards at all times, maintaining HIPAA-compliant practices.
- Interpreted complex medical terminology, ensuring clarity in patient care and compliance with healthcare regulations.
- Facilitated accurate communication between patients and healthcare providers, enhancing understanding and improving patient outcomes.
Nutrimento S.A.
In house Marketing Manager
04.2022 - 12.2023
Job overview
- Served as a hybrid in-house marketing and IT partner, owning all digital aspects of the company’s market presence (social media, marketing/advertising campaigns, and Google Maps/Business Profile) while concurrently fulfilling primary responsibilities.
- Developed and implemented comprehensive marketing strategies that enhanced brand visibility and effectively engaged target audiences.
- Led cross-functional teams to execute innovative campaigns, resulting in increased customer engagement and loyalty.
- Analyzed market trends and competitor activity to refine initiatives and drive strategic decision-making across projects.
- Managed digital marketing execution, optimizing online presence via SEO, targeted content creation, and social media engagement.
Nutrimento S.A.
Operation and Commercial Manager
04.2022 - 12.2023
Job overview
- Led retail operations across coffee shops and restaurants; owned day-to-day performance, service quality, and operational standards.
- Defined and directed the commercial strategy: coordinated market analysis/research with Sales & Operations; analyzed and developed products/services; proposed development projects and managed sales budgets, expenses, and investment plans.
- Built and executed marketing strategy and plans; set positioning and branding strategy; defined communication strategy across channels.
- Planned and directed pricing strategies/policies with a strict focus on margin optimization and unit economics.
- Drove commercial evaluation and openings of new businesses/locations: prepared teams, equipment, and operational routes/workflows to launch on time and on budget.
- HR leadership: recruited, hired, and staffed new teams; developed and managed comprehensive training programs to ensure adherence to company standards and elevate service delivery.
- Streamlined supply-chain operations by enhancing inventory management—improved order-fulfillment efficiency and stock accuracy.
- Led cross-functional teams to implement strategic initiatives, delivering significant reductions in operational costs and productivity gains.
- Analyzed market trends and operational performance data to identify growth opportunities and guide data-driven strategic decisions.
Nutrimento S.A.
Restaurant General Manager
01.2019 - 01.2022
Job overview
- Managed the restaurant contract in Providencia as the primary counterpart to the commercial manager; ensured contractual compliance, service levels, and performance.
- Turned the contract profitable by improving margins—reduced costs and increased operating profit, leaving the agreement in a positive position.
- Directed daily operations end-to-end, maintaining health & safety compliance and consistently high quality standards.
- Spearheaded operational efficiency initiatives that streamlined processes, boosted productivity, and optimized resource allocation across departments.
- Developed and implemented strategic plans aligned with market trends, improving competitive positioning and market share.
- Cultivated a high-performance culture: mentored and trained team members, driving collaboration and alignment with organizational objectives.
- Implemented staff training programs that elevated service delivery and improved employee performance across all shifts.
- Developed and executed marketing initiatives (in-store and digital) that increased customer engagement and strengthened brand recognition.
- Analyzed financial reports/P&L to manage budgets effectively, optimize resources, and reduce operational costs.
Biancolatte
Restaurant General Manager
01.2017 - 01.2019
Job overview
- Stayed on top of market trends to identify and articulate brand market value and competitive advantages.
- Built brand roadmaps and designed/executed end-to-end communication and marketing campaigns/materials; analyzed results to optimize spend and creative.
- Owned social media strategy and supervision across platforms.
- Managed budgets; safeguarded brand reputation and influence.
- Led in-store/point-of-sale activation: created store-level action plans, defined promotions and customer benefits, and drove higher unit sales.
- Promoted products with “privileged attention” (white-glove customer experience) as a core service standard.
- Managed HR tasks (hiring, training, scheduling, performance) and held P&L accountability, including material/inventory cost control and asset/tool utilization.
- Spearheaded cross-department process improvements to streamline workflows, boost productivity, and optimize resource allocation.
- Directed daily restaurant operations, ensuring compliance with health and safety regulations while maintaining high-quality standards.
- Implemented staff training programs that enhanced service delivery and improved employee performance across all shifts.
Operaciones Wallys Spa Chile
Supervisor
01.2015 - 01.2017
Job overview
- Managed and controlled resources/materials essential to daily operations; developed strategic and operational plans for the team, directed execution, and measured results.
- Oversaw daily operations end-to-end, ensuring efficient workflows and adherence to safety standards to enhance productivity.
- Trained and mentored team members, strengthening skills and cohesion; fostered a positive work environment that translated into longer productive time on shift.
- Implemented process improvements across preparation, cleaning, and production, reducing task time and improving service turnaround.
- Drove customer-service upgrades that boosted satisfaction and contributed to higher sales at the unit level.
- Managed inventory levels and supply planning, minimizing waste through efficient stock control and replenishment practices.
- Instituted continuous training programs to standardize best practices, reduce errors, and improve operational efficiency across all shifts.
Super Market "Tu Market"
Shift Supervisor
01.2013 - 01.2015
Job overview
- Controlled costs and managed profitability at the Service Center; enforced SOPs, maintained facility appearance, and protected company assets (loss prevention).
- Supervised daily operations to ensure efficient workflow, improving staff productivity and customer satisfaction.
- Trained and mentored team members, strengthening skills and building a cohesive, service-oriented culture.
- Implemented effective scheduling, optimizing staff allocation and minimizing overtime costs.
- Managed inventory levels via regular stock checks, reducing discrepancies and ensuring on-shelf availability.
- Expanded product mix by incorporating new mass-consumption items from the food sector to capture new market niches.
- Achievements: Increased sales levels over a continuous 7-month period through service quality improvements and disciplined operations.
Education
Google LLC
Foundations of Digital Marketing and E-commerce from Marketing
01-2023
Google LLC
Attract and Engage Customers with Digital Marketing from Marketing
02-2023
360 Training
Osha and HIPAA certification from Health Care
10-2025
Azad UniversityTehran
Law from Law
01.2012
Tehran Branch, IR
Honor postgrade en seminario en marketing and company administration
01.2012
Skills
Experience in AI interaction
Experience with Hostinger platform
Experienced with Microsoft Office applications
Skilled in navigating Microsoft Windows environments
Google Analytics
Social media advertising
Healthcare privacy compliance
Collaborative teamwork
Strategic marketing planning
Process optimization
Stock management
Collaborative leadership
Performance assessment
Other informations
- Cultural Management of cultures for business: Asian, North American, Latino, Middle East, European.
- Linguistic Management of Written and Oral Languages: Spanish, English, Persian ( farsi )
- Knowledge of technology in the area of computers and mobile.
- Knowledge of mechanics and automobiles. ( hobbie )
- Computer software such as Microsoft Windows. Work. Axoft. Toteat. Fudo. Methodo. Crisp. Pixel Point.
Timeline
Medical and Community Interpreter
Lango, Globo, UTT
04.2024 - Current
In house Marketing Manager
Nutrimento S.A.
04.2022 - 12.2023
Operation and Commercial Manager
Nutrimento S.A.
04.2022 - 12.2023
Restaurant General Manager
Nutrimento S.A.
01.2019 - 01.2022
Restaurant General Manager
Biancolatte
01.2017 - 01.2019
Supervisor
Operaciones Wallys Spa Chile
01.2015 - 01.2017
Shift Supervisor
Super Market "Tu Market"
01.2013 - 01.2015
Tehran Branch, IR
Honor postgrade en seminario en marketing and company administration
Google LLC
Foundations of Digital Marketing and E-commerce from Marketing
Google LLC
Attract and Engage Customers with Digital Marketing from Marketing
360 Training
Osha and HIPAA certification from Health Care
Azad University
Law from Law