Hi, I’m
MOHAMMAD REZA SALEHI NASAB
Operations Manager And Hospitality Leader
Houston,TX
Summary
Dynamic Operations Manager with extensive experience supervising workover and completion operations, demonstrating a proven ability to lead teams of completion consultants and supervisors effectively. Expertise in implementing lean manufacturing principles consistently drives productivity improvements while significantly reducing completion costs. Highly organized and detail-oriented, with a strong commitment to achieving safety and reducing environmental impact. Results-driven professional dedicated to fostering operational excellence and enhancing team performance.
Overview
13
years of professional experience
3
Languages
Work History
Lango, Globo, UTT
Medical and Community Interpreter
04.2024 - Current
Job overview
- Interpreted for patients and providers at Harris County Refugee Hospital, Harris Health, and Kingwood Pines Hospital, ensuring accurate, timely communication.
- Conveyed complex medical terminology clearly to support safe care, informed decisions, and regulatory compliance.
- Partnered with multidisciplinary teams to deliver culturally sensitive interpretation, building trust and improving patient interactions.
- Created and maintained a working glossary of medical terms to standardize language across diverse clinical settings.
- Adapted quickly to high-pressure and rapidly changing situations while maintaining composure and service quality.
- Assessed patient needs and relayed critical information to clinicians to support effective care delivery and patient satisfaction.
- Protected confidentiality and followed ethical standards at all times, maintaining HIPAA-compliant practices.
- Interpreted complex medical terminology, ensuring clarity in patient care and compliance with healthcare regulations.
- Facilitated accurate communication between patients and healthcare providers, enhancing understanding and improving patient outcomes.
Nutrimento S.A.
In house Marketing Manager
04.2022 - 12.2023
Job overview
- Served as a hybrid in-house marketing and IT partner, owning all digital aspects of the company’s market presence (social media, marketing/advertising campaigns, and Google Maps/Business Profile) while concurrently fulfilling primary responsibilities.
- Developed and implemented comprehensive marketing strategies that enhanced brand visibility and effectively engaged target audiences.
- Led cross-functional teams to execute innovative campaigns, resulting in increased customer engagement and loyalty.
- Analyzed market trends and competitor activity to refine initiatives and drive strategic decision-making across projects.
- Managed digital marketing execution, optimizing online presence via SEO, targeted content creation, and social media engagement.
Nutrimento S.A.
Operation and Commercial Manager
04.2022 - 12.2023
Job overview
- Led retail operations across coffee shops and restaurants; owned day-to-day performance, service quality, and operational standards.
- Defined and directed the commercial strategy: coordinated market analysis/research with Sales & Operations; analyzed and developed products/services; proposed development projects and managed sales budgets, expenses, and investment plans.
- Built and executed marketing strategy and plans; set positioning and branding strategy; defined communication strategy across channels.
- Planned and directed pricing strategies/policies with a strict focus on margin optimization and unit economics.
- Drove commercial evaluation and openings of new businesses/locations: prepared teams, equipment, and operational routes/workflows to launch on time and on budget.
- HR leadership: recruited, hired, and staffed new teams; developed and managed comprehensive training programs to ensure adherence to company standards and elevate service delivery.
- Streamlined supply-chain operations by enhancing inventory management—improved order-fulfillment efficiency and stock accuracy.
- Led cross-functional teams to implement strategic initiatives, delivering significant reductions in operational costs and productivity gains.
- Analyzed market trends and operational performance data to identify growth opportunities and guide data-driven strategic decisions.
Nutrimento S.A.
Restaurant General Manager
01.2019 - 01.2022
Job overview
- Managed the restaurant contract in Providencia as the primary counterpart to the commercial manager; ensured contractual compliance, service levels, and performance.
- Turned the contract profitable by improving margins—reduced costs and increased operating profit, leaving the agreement in a positive position.
- Directed daily operations end-to-end, maintaining health & safety compliance and consistently high quality standards.
- Spearheaded operational efficiency initiatives that streamlined processes, boosted productivity, and optimized resource allocation across departments.
- Developed and implemented strategic plans aligned with market trends, improving competitive positioning and market share.
- Cultivated a high-performance culture: mentored and trained team members, driving collaboration and alignment with organizational objectives.
- Implemented staff training programs that elevated service delivery and improved employee performance across all shifts.
- Developed and executed marketing initiatives (in-store and digital) that increased customer engagement and strengthened brand recognition.
- Analyzed financial reports/P&L to manage budgets effectively, optimize resources, and reduce operational costs.
Biancolatte
Restaurant General Manager
01.2017 - 01.2019
Job overview
- Stayed on top of market trends to identify and articulate brand market value and competitive advantages.
- Built brand roadmaps and designed/executed end-to-end communication and marketing campaigns/materials; analyzed results to optimize spend and creative.
- Owned social media strategy and supervision across platforms.
- Managed budgets; safeguarded brand reputation and influence.
- Led in-store/point-of-sale activation: created store-level action plans, defined promotions and customer benefits, and drove higher unit sales.
- Promoted products with “privileged attention” (white-glove customer experience) as a core service standard.
- Managed HR tasks (hiring, training, scheduling, performance) and held P&L accountability, including material/inventory cost control and asset/tool utilization.
- Spearheaded cross-department process improvements to streamline workflows, boost productivity, and optimize resource allocation.
- Directed daily restaurant operations, ensuring compliance with health and safety regulations while maintaining high-quality standards.
- Implemented staff training programs that enhanced service delivery and improved employee performance across all shifts.
Operaciones Wallys Spa Chile
Supervisor
01.2015 - 01.2017
Job overview
- Managed and controlled resources/materials essential to daily operations; developed strategic and operational plans for the team, directed execution, and measured results.
- Oversaw daily operations end-to-end, ensuring efficient workflows and adherence to safety standards to enhance productivity.
- Trained and mentored team members, strengthening skills and cohesion; fostered a positive work environment that translated into longer productive time on shift.
- Implemented process improvements across preparation, cleaning, and production, reducing task time and improving service turnaround.
- Drove customer-service upgrades that boosted satisfaction and contributed to higher sales at the unit level.
- Managed inventory levels and supply planning, minimizing waste through efficient stock control and replenishment practices.
- Instituted continuous training programs to standardize best practices, reduce errors, and improve operational efficiency across all shifts.
Super Market "Tu Market"
Shift Supervisor
01.2013 - 01.2015
Job overview
- Controlled costs and managed profitability at the Service Center; enforced SOPs, maintained facility appearance, and protected company assets (loss prevention).
- Supervised daily operations to ensure efficient workflow, improving staff productivity and customer satisfaction.
- Trained and mentored team members, strengthening skills and building a cohesive, service-oriented culture.
- Implemented effective scheduling, optimizing staff allocation and minimizing overtime costs.
- Managed inventory levels via regular stock checks, reducing discrepancies and ensuring on-shelf availability.
- Expanded product mix by incorporating new mass-consumption items from the food sector to capture new market niches.
- Achievements: Increased sales levels over a continuous 7-month period through service quality improvements and disciplined operations.
Education
Google LLC
Foundations of Digital Marketing and E-commerce from Marketing
01-2023
Google LLC
Attract and Engage Customers with Digital Marketing from Marketing
02-2023
360 Training
Osha and HIPAA certification from Health Care
10-2025
Azad UniversityTehran
Law from Law
01.2012
Tehran Branch, IR
Honor postgrade en seminario en marketing and company administration
01.2012
Skills
Experience in AI interaction
Other informations
- Cultural Management of cultures for business: Asian, North American, Latino, Middle East, European.
- Linguistic Management of Written and Oral Languages: Spanish, English, Persian ( farsi )
- Knowledge of technology in the area of computers and mobile.
- Knowledge of mechanics and automobiles. ( hobbie )
- Computer software such as Microsoft Windows. Work. Axoft. Toteat. Fudo. Methodo. Crisp. Pixel Point.
Timeline
Medical and Community Interpreter
Lango, Globo, UTT
04.2024 - Current
In house Marketing Manager
Nutrimento S.A.
04.2022 - 12.2023
Operation and Commercial Manager
Nutrimento S.A.
04.2022 - 12.2023
Restaurant General Manager
Nutrimento S.A.
01.2019 - 01.2022
Restaurant General Manager
Biancolatte
01.2017 - 01.2019
Supervisor
Operaciones Wallys Spa Chile
01.2015 - 01.2017
Shift Supervisor
Super Market "Tu Market"
01.2013 - 01.2015
Tehran Branch, IR
Honor postgrade en seminario en marketing and company administration
Google LLC
Foundations of Digital Marketing and E-commerce from Marketing
Google LLC
Attract and Engage Customers with Digital Marketing from Marketing
360 Training
Osha and HIPAA certification from Health Care
Azad University
Law from Law