Mohammad Shaikh
Piscataway,NJ
Overview
11
11
years of professional experience
Work History
Associate Banker
Jp Morgan & Chase Bank
Piscataway, NJ
04.2021 - Current
- Engaged clients as they entered the branch by welcoming them and making them feel appreciated; Managed lobby traffic, checked clients into the waiting queue and scheduled/cancelled client meetings; Helped clients with everyday transactions such as reordering a debit card, setting up direct deposit or helping update their address while maintaining established controls' standards; Ensured financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements; Educated clients on the usage of technology self-service options leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want; Assisted clients and the branch team by helping with new account opening when needed; Engaged and partnered with team members and other lines of business to offer the most appropriate products and tools to help clients meet their financial goals; Learned products, services and procedures quickly and accurately; Delivered solutions that make our One Chase products work together and engaged Chase Licensed Bankers, when necessary; Performed ad-hoc tasks as needed
Sales Specialist
Sansone Auto Mall
Avenel, NJ
08.2019 - 01.2021
- Completed extensive training regarding the product line (Nissan and Mazda); Maintained strong knowledge base of all new vehicle makes and models; Interacted and consulted with customers to guide them through their vehicle purchase; Created the best vehicle-buying experience to make lifelong customers; Test drove vehicles to demonstrate automotive features; Established personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals; Completed quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork; Followed up with existing and potential customers to generate leads and close sales
General Manager
Popeyes Louisiana Kitchen
Union, NJ
05.2017 - 06.2019
- Ensured100% customer satisfaction at all times; Ensured the preparation of safe, high-quality food according to forecasted sales and recipe standards; Managed inventory and controlled food cost
- Responsible for ordering, receiving and accounting for all supplies and goods; Enforced cash and internal controls
- Responsible for bank deposits and maintaining accurate branch funds; Managed the hiring and developing of restaurant staff including payroll and scheduling; Maintained personnel employee files in accordance with federal, state and local law; Ensured all health/safety requirements are met in accordance with federal, state and local standards; Enforced preventive maintenance, ensuring adequate repair of facilities and equipment as needed; Maintained and submitted daily/weekly reporting as requested
Franchise Owner/ District Manager
Smashburger
New Jersey
04.2013 - 03.2017
- Owned and managed 5 stores; Ensured that business is conducted in a way that fosters the enthusiasm, satisfaction, and performance of all field employees; Participated in strategic development and planning activities for the specified market; set direction based on Company strategies and objectives; Served in a leadership and oversight role for all tactical and operational activities providing coaching, direction and oversight for the activities of the field staff to execute plans and tactics; Ensured restaurant operations activities are aligned and support overall Company business objectives; Served as a catalyst for integrating process improvements into restaurants across the market, leading and championing tactical implementation of enhancements focused on restaurant operations; Ensured ongoing skills development of all employees via correct utilization of training programs and other management development practices; Oversaw and provided approvals for all people management processes (e.g., hiring, training, compensation, career development, succession planning, promotions, terminations, etc.) within the market; Served as lead coach developing the future operational leadership; Ensured that business is conducted in a manner consistent with the Company's values/culture, legal compliance, standard operating procedures and ethical considerations
Education
Masters of Business Administration (MBA) -
New Jersey Institute of Technology (NJIT)
Bachelor of Science in Business Administration (BSBA) -
New Jersey Institute of Technology (NJIT)
Associate of Liberal Arts in Business Administration/Management -
Middlesex County College
Skills
- Computers, Microsoft Word, Excel, PowerPoint, Outlook
- Customer Service: answering phones, providing information, and routing calls; ability to get along with others
- Skills in working towards team and corporate goals
- Attention to detail
- Talent for creatively finding ways to increase productivity and provide bottom-line results
- Team-oriented; able to resolve conflict
- Outstanding leadership skills and presence
- Excellent communication skills - including writing; stand-up presentation and sales skills
- A results-focused and action-oriented attitude
- An analytical mind with a problem-solving style
- Personal qualities of integrity, honesty, optimism, confidentiality, discretion, flexibility, adaptability and patience coupled with high energy and strong project management skills
- Proven successful leadership
License Certifications
Serve Safe Certified
Timeline
Associate Banker
Jp Morgan & Chase Bank
04.2021 - Current
Sales Specialist
Sansone Auto Mall
08.2019 - 01.2021
General Manager
Popeyes Louisiana Kitchen
05.2017 - 06.2019
Franchise Owner/ District Manager
Smashburger
04.2013 - 03.2017
Masters of Business Administration (MBA) -
New Jersey Institute of Technology (NJIT)
Bachelor of Science in Business Administration (BSBA) -
New Jersey Institute of Technology (NJIT)
Associate of Liberal Arts in Business Administration/Management -
Middlesex County College