Summary
Overview
Accomplishments
Work History
Education
Skills
Timeline
Languages
Generic

Mohammad Sherindil

Manteca,CA

Summary

Dedicated associate with extensive experience collaborating with clients, showcasing strong organizational skills and dependability. Successful at managing multiple priorities in fast-paced environments while maintaining a positive attitude. Demonstrated willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Accomplishments

Managers Positive Feedback

Accomplishments,Quantifiable achievements, Positive contributions and work Ethic to the team and company.

Work History

Learning Ambassador

Amazon
05.2025 - Current
  • Facilitated engaging learning experiences to enhance new hires participation.
  • Streamlined onboarding process for new hires, ensuring smooth transition into company culture.
  • Served as a mentor teacher for new hires, providing guidance and support throughout their onboarding.
  • Enhanced learning experience of new employees by delivering comprehensive training modules.
  • Maintained clean, organized and professional work environment.

Global TDR

Amazon
01.2023 - Current
  • Receiving truck deliveries .
    Managing the trailer dock and release process .
  • Following prompts on a Kindle device and other technology to manage trailer status .
  • Ensuring trailers are properly docked, locked, and secured.
  • Releasing trailers when loading/unloading is complete .
  • Working safely and adhering to strict safety protocols .
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Associate

AMAZON
11.2020 - Current
  • will be sorting, scanning, and stacking packages on pallets, helping to get customer orders ready for delivery.
  • Worked as a waterspider. Creating, and closing a fully loaded pallet and moving it to the buffer zone for delivery.
  • Receive and sort inventory
  • Use technology like scanners, computers, and handheld printers.
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Delivery Driver

Golden State Overnight Delivery Service
01.2009 - 01.2015
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Fostered positive working relationships with regular customers.

Call Center Representative

MTN
01.2006 - 04.2008
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Sought out extra training opportunities to enhance customer relationship management abilities.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

Certificate - Computer Information Technology

Las Positas College
Livermore CA
2020

High School Diploma -

ALAM FAIZAD HIGH SCHOOL
KABUL AFGHANISTAN
01.2002

Certificate of Achievement - Supervision And Management

San Joaquin Delta College
Stockton, CA
06.2025 - Current

Certificate - Microsoft Office Excell Word Powerpoint

Las Positas College
Livermore, CA
01.2023 - 05.2023

Skills

  • Customer service expertise
  • Order supplies
  • Purchase packing
  • Effective listening skills
  • Client relationship management
  • Verbal and Written communication
  • Computer Proficiency and Microsoft Office (word excell powerpoint)
  • Merchandise Receiving and Handling
  • Call Center Operations
  • Records Preparation
  • Technical Troubleshooting
  • Problem-solving

Timeline

Certificate of Achievement - Supervision And Management

San Joaquin Delta College
06.2025 - Current

Learning Ambassador

Amazon
05.2025 - Current

Global TDR

Amazon
01.2023 - Current

Certificate - Microsoft Office Excell Word Powerpoint

Las Positas College
01.2023 - 05.2023

Associate

AMAZON
11.2020 - Current

Delivery Driver

Golden State Overnight Delivery Service
01.2009 - 01.2015

Call Center Representative

MTN
01.2006 - 04.2008

Certificate - Computer Information Technology

Las Positas College

High School Diploma -

ALAM FAIZAD HIGH SCHOOL

Languages

English
Native or Bilingual
Farsi, Dari
Native or Bilingual

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