Mohammad Yasen
Dearborn,MI
Summary
Senior Systems Engineer specializing in Business Led Information Technology with a focus on enterprise servers, virtualized environments, deployment governance, and stability of business-critical systems. Experienced in improving infrastructure reliability, managing system changes before production release, and preventing service interruptions by validating configuration health, performance, and risk conditions. Known for improving environments, protecting live systems from failure, and aligning technology decisions with business impact.
Overview
7
7
years of professional experience
Work History
Senior Systems Engineer
General Motors Co
Warren, MI
12.2025 - Current
- Oversees system stability, operational readiness, and change governance for business-critical environments.
- Validates server configuration, performance impact, and deployment quality before system changes are moved into live operation.
- Deployment processes, update cycles, and platform improvements to reduce failure rates and maintain service continuity.
- Coordinates with engineering leaders, vendors, and business decision-makers to align technical direction with operational requirements.
- Conducts post-event investigations to identify the original cause of failures, implement corrections, and prevent repeat disruptions.
- Produces technical documents, configuration standards, and repeatable procedures to improve system consistency across locations.
Deployment Engineer
General Motors Co
Warren, MI
06.2022 - Current
- Analyzed customer requests and deployed appropriate software solutions accordingly.
- Migrated data from legacy systems to newly-deployed servers using various tools and technologies.
- Provided technical support to customers during the deployment process.
- Deployed updates and patches across multiple servers simultaneously.
- Developed automated scripts for server deployment, patching, and maintenance tasks.
- Delivered code to meet functional or technical specifications
- Coordinated with vendors to obtain necessary resources for successful server deployments.
- Performed configuration and deployment of Windows Servers in a virtualized environment.
- Created detailed documentation of system configurations and deployments.
- Monitored server performance and identified areas for improvement.
- Collaborated with other engineers to develop best practices for system deployments.
- Assisted in developing strategies for disaster recovery scenarios involving server deployments.
- Troubleshot problems arising during the deployment process and provided timely resolutions.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Reviewed logs for errors or potential threats after each deployment cycle.
- Participated and contributed to best practices to drive software development lifecycle.
- Implemented and tested enhancement feature requests to improve product functionality and extend performance.
- Met with stakeholders, product teams and customers throughout system development lifecycle.
- Oversaw deployment, configuration and documentation procedures for Paint Surface Performance Management Software for Paint Shop.
- Provided status updates to keep upper management informed and to reach goals.
Nutrition Services Supervisor
Spectrum Health Hospital
Grand Rapids, MI
05.2019 - 11.2020
- Supervised staff in the preparation, delivery, and serving of meals.
- Developed and implemented nutrition services policies and procedures.
- Conducted performance reviews for all nutrition services personnel.
- Ensured compliance with all applicable regulations related to food safety, sanitation, and health standards.
- Provided guidance to kitchen personnel on proper food handling techniques.
- Ordered supplies and equipment as needed to meet operational requirements.
- Created daily schedules for staff members based on expected volume of customers.
- Assisted in the training of new employees in food service operations.
- Addressed customer complaints or concerns in a timely manner.
- Analyzed data from customer surveys to identify areas requiring improvement.
- Supervised team of 60 employees in eatery establishment, maintaining positive and productive atmosphere to enhance employee experience.
Education
Master of Science - Computer Science
Davenport University
Grand Rapids, MI08.2024
Bachelor of Science - Computer Science
Davenport University
Grand Rapids, MI05.2022
Associate of Arts -
Grand Rapids Community College
Grand Rapids, MI08.2019
Skills
Manufacturing & Enterprise Systems
- Manufacturing Execution Systems (MES) deployment and environment preparation
- System upgrades for HorizonView, PSPM, and Business Led Information Technology platforms
- Multi-site rollout coordination and support across factory environments
- License management tracking and client validation before release
Technical & Infrastructure Skills
- Windows Server configuration and post-deployment stability checks
- Virtualized environment exposure (VMware and Hyper-V) for deployment support
- Active Directory accounts, permissions, access, and workstation readiness
- Log review, error identification, and troubleshooting during rollouts
Operational & Business-Aligned Skills
- Preventing disruption by reviewing systems before production impact
- Communicating rollout requirements with IT, engineers, and plant leaders
- Creating documentation, deployment steps, and process instructions used at multiple sites
- Supporting investigations when systems behave incorrectly after a change
Timeline
Senior Systems Engineer
General Motors Co
12.2025 - Current
Deployment Engineer
General Motors Co
06.2022 - Current
Nutrition Services Supervisor
Spectrum Health Hospital
05.2019 - 11.2020
Master of Science - Computer Science
Davenport University
Bachelor of Science - Computer Science
Davenport University
Associate of Arts -
Grand Rapids Community College