MOHAMMAD ALI MUNIR
SPRINGFIELD,VA
Summary
Accomplished General Manager with a proven track record at Sunoco Gas Station, enhancing sales and profitability through strategic leadership and operations management. Excelled in fostering client relationships and leading diverse teams to exceed goals. Skilled in P&L management and problem resolution, demonstrating exceptional multitasking and motivational abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
34
34
years of professional experience
Work History
General Manager
Sunoco Gas Station
11.1995 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
Account Manager
US Airways
02.1991 - 10.1995
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Analyzed and reported on customer activity, business trends and areas of concern.
Education
BBA - Finance
Marymount University
Arlington, VA07.1990
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Administrative Skills
- P&L Management
- Motivation
- Networking abilities
- Cost analysis and savings
- Data review
Timeline
General Manager
Sunoco Gas Station
11.1995 - Current
Account Manager
US Airways
02.1991 - 10.1995
BBA - Finance
Marymount University
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