Mohammad Daud Tughra
Reseda,CA
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Multilingual Translator experienced in interpreting documents and spoken words. Top-notch strengths in verbal and written communication. Organized and thorough professional with strong knowledge of translation practices. Professional with top skills in communication, critical thinking and active learning. Helps cases with professionally prepared legal documents and thorough research.
Overview
12
12
years of professional experience
Work History
Aircraft Maintenance Technician
Aviation Technical Services Inc
Everett , WA
2023.08 - 2024.06
- Maintained records of all maintenance activities for compliance with FAA regulations.
- Performed routine maintenance tasks on aircraft, such as cleaning, lubricating, and replacing parts.
- Cleaned up hazardous materials from work areas following safety guidelines.
- Ensured that all necessary tools were available before starting any repair job.
- Used specialized tools such as torque wrenches and micrometers for precise measurements.
- Applied corrosion preventive treatments during regular maintenance checks.
- Repaired damaged airframes and wing assemblies using hand tools and power tools.
- Performed maintenance services such as lubricating components.
- Reported issues, malfunctions, unusual wear, or damage to appropriate personnel.
Front Desk Agent
SilverCloud
Seattle , WA
2023.02 - 2024.06
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Resolved customer complaints promptly and courteously.
- Provided information about hotel amenities, services, and local attractions.
- Verified accuracy of room rates and other charges during check-in process.
- Ensured that all safety regulations were followed according to company standards.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
Immigration Case Worker
Aydin immigration and law firm
Istanbul , Turkey
2019.06 - 2021.06
- Drafted letters to government agencies regarding immigration matters.
- Compiled supporting documentation for immigration cases including birth certificates, marriage licenses, and financial records.
- Researched current news stories related to immigration policies and procedures.
- Provided advice on potential issues that could arise during the application process.
- Collaborated with clients to ensure accuracy of paperwork and completion of all necessary forms.
- Conducted research on various immigration laws and regulations.
- Maintained client database and organized filing systems for case files.
- Monitored progress on pending cases in order to inform clients about any changes or delays.
- Provided translations of foreign language documents into English.
- Assisted immigration attorneys in preparing legal documents such as petitions, applications, and briefs.
Interpreter & Translator
International Catholic Migration Commission, ICMC
Istanbul, Turkey
2018.10 - 2019.06
- Provided accurate and timely interpretation services for legal proceedings.
- Exhibited a high level of professionalism at all times while providing interpreting services.
- Reviewed legal documentation prior to interviews to ensure accuracy of interpretation.
- Adhered to strict confidentiality standards when handling sensitive information related to cases.
- Ensured that all translations were performed accurately according to established guidelines.
- Translate a question or request clearly and accurately, conveying phrasing and intention as it relates to the subject.
- Convert dialogue and convey the intent of the original speaker, understanding that many idioms and slang terms do not translate exactly between languages.
- Assist the company with written and oral communication as needed.
- Submit translations to appropriate management for review as needed.
Receptionist and Night Shift Manager
Galata Hotel
Istanbul, Turkey
2017.07 - 2018.05
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Reported suspicious individuals to supervisor.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Self Employed
Self-employeed
Mazarsharif , Afghanistan
2012.08 - 2017.05
- Assisted customers with any questions or concerns that arose during the import and export process.
- Negotiated freight rates with shipping companies to reduce costs associated with imports and exports.
- Monitored currency exchange rates in order to forecast budget requirements for upcoming shipments.
- Collaborated with internal departments such as purchasing, accounting, logistics. in order to facilitate successful import and export operations.
- Managed inventory levels by tracking stock movements across multiple locations worldwide.
- Coordinated and monitored the shipment of goods to ensure timely delivery.
- Checked import and export documentation to determine cargo contents.
Education
Bachelor of Arts - Islamic Law
Turkistan Institute of Higher Education
Afghanistan 2013-02
High School Diploma -
Afghan-Turk High School
Mazar-e Sharif, Afghanistan2008
Skills
- Front Office Support
- Guest Relations
- Accurate Translation
- Confidential Information Protection
- Multitasking
- Professionalism
- Client coordination
- Problem-solving abilities
- Decision-Making
- Attention to Detail
- Teamwork and Collaboration
- Performing maintenance
- Installing equipment
- Written Communication
Languages
Uzbek
Native/ Bilingual
Persian
Native/ Bilingual
Pashto
Limited
English
Full Professional
Turkish
Full Professional
Urdu
Limited
Timeline
Aircraft Maintenance Technician
Aviation Technical Services Inc
2023.08 - 2024.06
Front Desk Agent
SilverCloud
2023.02 - 2024.06
Immigration Case Worker
Aydin immigration and law firm
2019.06 - 2021.06
Interpreter & Translator
International Catholic Migration Commission, ICMC
2018.10 - 2019.06
Receptionist and Night Shift Manager
Galata Hotel
2017.07 - 2018.05
Self Employed
Self-employeed
2012.08 - 2017.05
Bachelor of Arts - Islamic Law
Turkistan Institute of Higher Education
High School Diploma -
Afghan-Turk High School
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