Mohammad Elyas Barna
Milpitas,USA
Summary
Dynamic IT Support Technician with proven expertise at Msoft Technologies, ensuring 99% server uptime through effective management of Windows and Linux environments. Skilled in scripting with PowerShell and Bash, coupled with strong problem-solving abilities, I excel in delivering technical support and enhancing system performance.
Overview
1
1
year of professional experience
3
3
Certification
Work History
IT Support Technician
Msoft Technologies
01.2023 - 01.2024
- Assisted in maintaining and troubleshooting Windows and Linux servers, ensuring 99% uptime.
- Configured and managed Active Directory, user accounts, and permissions.
- Monitored system performance and applied security patches and updates.
- Provided technical support to end-users, resolving hardware and software issues.
- Assisted in setting up network devices, including routers, switches, and firewalls.
- Wrote PowerShell and Bash scripts to automate repetitive administrative tasks.
- Developed training materials and procedures or trained users in proper use of hardware or software.
- Oversaw daily performance of computer systems.
Education
High School Degree -
- Transcript
- GPA: 85
Skills
- Operating Systems: Windows Server, Linux (Ubuntu, CentOS, Red Hat), macOS
- Server Management: Active Directory, Group Policy, DNS, DHCP, FTP, NFS
- Cloud Computing: AWS, Azure, Google Cloud, VMware, Hyper-V
- Networking: TCP/IP, VPN, Firewalls, Load Balancers, Routing & Switching
- Security & Compliance: Firewalls, Intrusion Detection, SIEM, Patch Management
- Scripting & Automation: Bash, PowerShell, Python, Ansible, Terraform
- Database Administration: MySQL, PostgreSQL, MSSQL
- Backup & Disaster Recovery: Veeam, Acronis, Backup Exec
- Network configuration
- Soft skills
- Problem-solving and troubleshooting, team collaboration and communication
- Documentation and Reporting, Time Management and Prioritization
Personal Information
Work Permit: US Green Card Holder, Fully Work Authorized
References
References available upon request.
Certification
ComptTIA A +
ComptTIA network +
CCNA ( Cisco Certified Network Associate )
CCNP (Cisco Certified Network Professional) - ( in progress )
Timeline
IT Support Technician - Msoft Technologies
01.2023 - 01.2024
- High School Degree,
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