Mohammad Faraz Mughal
McKinney
Summary
Experienced professional with a strategic mindset and the ability to adapt to new operational environments. Strong understanding of organizational processes and exceptional attention to detail. Ready to apply problem-solving and analytical skills in any role. Strong leadership abilities and strategic planning skills. Seeking opportunities with a forward-thinking company to contribute to achieving organizational goals and continue personal growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sortation Associate
Amazon
12.2023 - Current
- Audited bags for package placement corrections
- Diverted packages on conveyor belt
- Used technology like scanners, computers, and handheld printers
- Received and sorted inventory
- Used carts, dollies, hand trucks, and other gear to move items around
- Worked at a height of up to 40 feet on a mezzanine (where applicable)
- Sorted Inventory (Up to 200 SKUs per inbound shipment)
- Lifted, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 100lbs
Store Manager
Cricket Wireless
11.2021 - 06.2023
- Spearheaded sales strategy, consistently exceeding store sales and profit goals
- Managed budget effectively, reducing unnecessary expenses
- Fostered a customer-centric store culture, resulting in increased customer satisfaction ratings
- Led a diverse team of 2 sales associates, providing mentoring and coaching that improved overall team performance
- Proactively ensured store and asset security, significantly reducing incidences of theft
- Meet and exceed assigned sales goals including; gross and net sales, accessory sales, rate plans, add-ons, retention goals, and auto bill pay goals
- Provide resolution to customer complaints regarding sales and service
Operations Manager
International Turnkey Systems (ITS)
01.2018 - 07.2021
- Conduct data entry tasks, ensuring accuracy and consistency in [specific systems or databases]
- Track POS shipments from dispatch to delivery, coordinating with logistics teams to resolve any issues
- Manage billing processes, including invoicing and payment processing, ensuring timely collections and accurate records
- Utilize [specific software/tools] to streamline data management and reporting
- Entered and maintained data records in [specific software or databases]
- Assisted in tracking and reporting on shipment statuses, contributing to improved delivery timelines
- Supported billing operations by preparing detailed invoices and following up on outstanding payments
- Inventory Management and Control Oversaw the preparation, distribution, and tracking of point-of-sale (POS) terminals implementing a system that reduced inventory discrepancies and errors
- Process Optimization Streamlined operations by improving field engineer efficiency and communication with administrators
- Reporting and Analysis Generated monthly inventory reports providing valuable insights to management and stakeholders
- Technical Proficiency Prepared and configured new POS terminals, including software downloads, demonstrating technical aptitude
Supervisor
Enhance Engineering and Multi-Technology Company
06.2014 - 12.2017
- Store operations, enhancing overall efficiency and employee productivity through streamlined task distribution
- Maintained accurate inventory records, including receiving new terminals, managing stock of used and damaged units, and analyzing discrepancies
- Prepared and assigned POS terminals to field engineers, showcasing familiarity with technical equipment
- Entered and maintained data records in [specific software or databases]
- Assisted in tracking and reporting on shipment statuses, contributing to improved delivery timelines
- Supported billing operations by preparing detailed invoices and following up on outstanding payments
- Conduct data entry tasks, ensuring accuracy and consistency in [specific systems or databases]
- Track POS shipments from dispatch to delivery, coordinating with logistics teams to resolve any issues
- Manage billing processes, including invoicing and payment processing, ensuring timely collections and accurate records
- [specific software/tools] to streamline data management and reporting
- Assisted field engineers with terminal-related issues, showcasing problem-solving abilities
Education
Diploma - Business Administration
Sindh Board of Technical Education
03.2019
Secondary School Certificate -
Pakistan English School & College
03.2010
Skills
- Communication
- Team Management
- Documentation
- Problem-solving
- Technical
- Problem-solving skills
- Team collaboration
- Retail sales
- Service oriented
- Operation
- Teamwork and collaboration
- Customer service
- Deadline oriented
Certification
- Diploma in Information Technology, 06/01/11
- M/S Excel, 07/01/11
Languages
English
Full Professional
Arabic
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
Sortation Associate
Amazon
12.2023 - Current
Store Manager
Cricket Wireless
11.2021 - 06.2023
Operations Manager
International Turnkey Systems (ITS)
01.2018 - 07.2021
Supervisor
Enhance Engineering and Multi-Technology Company
06.2014 - 12.2017
Secondary School Certificate -
Pakistan English School & College
Diploma - Business Administration
Sindh Board of Technical Education
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon