Experienced IT professional with 10 years of experience with proven history of success and an excellent background in
Systems/Network Support Installation, configuration and maintenance. Additionally, I can work independently with
little or no supervision, a self-starter.
Experience in Windows OS & Azure IaaS services.
Understanding of Virtualization concepts and virtual system administration.
Experience with Hyper-V configuration and administration.
Azure Platform Virtual machines deployment and configuration knowledge.
Experience in Azure Storage Page Blobs, File shares, Managed Disks and Disk Encryption
Familiarity with development: tools, language, process, methods, troubleshooting.
Familiarity with Active Directory, DNS, DHCP, NAT and basic Azure Networking concepts.
Familiarity on Availability Sets, Availability Zones and VM Scale sets.
Deploying new Virtual Machines, Virtual disk management issues, and troubleshooting VM
issues for Microsoft Enterprise Clients.
Working with product engineers to resolve operations issues, and create bug fixes and patches.
Resolving and escalating Classic and New portal issues and Role-Based Access control (RBAC).
Configuration and support of ARM Resources like VM, Storage, NSG, VNET and extensions.
Collecting Guest OS logs and investigate the intermittent issues like unexpected reboots and
deployment and configuration failures issues.
Operational issues such as deployment, provisioning, de-provisioning, updating, deleting,
performance related to storage, and VM Availability issues such as unexpected VM restarts,
failure to start, stop, or restart a VM, unable to RDP/SSH to a VM, and ASM to ARM migrations
including service impacting events (outages) impacting Virtual Machines
Configure and maintain Microsoft Server Operating Systems (Windows 10/11, Windows Server
2012 and newer) for the Firm's enterprise class environment including routers, switches and
Wi-Fi AP's.
Support desktop and server application distribution
Intine/Microsoft Endpoint Manager, VDI (Virtual Desktop Infrastructure), Scripting and Group Policy.
Responsible for deploying, managing and maintaining information technology solutions,
including Windows servers and Cloud systems.
Microsoft ADS (Active Directory Services) and Azure Active Directory design, support, and
implementation including MFA and ADFS.
Responsible for defining, implementing and enforcing security frameworks for existing and new systems.
Ensures successful implementation and maintenance of defined standards.
Implements and maintains anti-virus and anti-malware solutions.
environment; continues to review and improve.
Supports other infrastructure solutions such as SQL Server,
Azure Files,
Design, support, and maintain printing and scanning environments, while providing
technical input into the creation of a firm enterprise standard.
Assist in inventory control and asset management.
Assist Director – IT Operations in disaster recovery planning, testing, and implementation.
Respond, based on priority, to end user issues routed by the IT Helpdesk Analysts.
Make recommendations to the Associate Director – Cloud Infrastructure and Director – IT
Operations on patches, reconfigurations, and/or new products that will enhance the firms technical systems.
Provide technical assistance to others within the Information Technology department, as well
as to firm users. This assistance includes periodic on call duty and work outside of normal
business hours. This also includes special project duties as assigned by the Director – IT
Operations and/or other department management personnel.
Collaborate with cross functional teams to design and implement technology solutions to
business problems.
Ongoing self-education.
Document processes to be used by the Engineering and Administration team.
Partner with the Security team to manage the Firewalls
Configured and maintained system hardware, software and network components.
Monitored system performance to ensure optimal operations and identified potential
issues.
Created user accounts and managed access rights for users.
Installed, tested and evaluated new systems, applications and patches.
12/03/2023
Title: IT System Administration - Journey
Microsoft Certified Professional (MCP) ID: E562-8390
Microsoft certified solution Associate (MCSA) ID: E562-8389
Microsoft Certified solution expert (MCSE 2012) E965-0163
Azure 900
Azure Administration 104
Cisco certified network associate (CCNA) – Local