Summary
Overview
Work History
Education
Skills
Start Date
Personal Information
Certification
Timeline
Generic

Mohammad Hanif Noori

Seattle,WA

Summary

Experienced IT professional with 10 years of experience with proven history of success and an excellent background in
Systems/Network Support Installation, configuration and maintenance. Additionally, I can work independently with
little or no supervision, a self-starter.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Azure Support Engineer

Microsoft/LTIMindtree
Bellevue, WA
July2020 - Current

Experience in Windows OS & Azure IaaS services.
Understanding of Virtualization concepts and virtual system administration.
Experience with Hyper-V configuration and administration.
Azure Platform Virtual machines deployment and configuration knowledge.
Experience in Azure Storage Page Blobs, File shares, Managed Disks and Disk Encryption
Familiarity with development: tools, language, process, methods, troubleshooting.
Familiarity with Active Directory, DNS, DHCP, NAT and basic Azure Networking concepts.
Familiarity on Availability Sets, Availability Zones and VM Scale sets.
Deploying new Virtual Machines, Virtual disk management issues, and troubleshooting VM
issues for Microsoft Enterprise Clients.
Working with product engineers to resolve operations issues, and create bug fixes and patches.
Resolving and escalating Classic and New portal issues and Role-Based Access control (RBAC).
Configuration and support of ARM Resources like VM, Storage, NSG, VNET and extensions.
Collecting Guest OS logs and investigate the intermittent issues like unexpected reboots and
deployment and configuration failures issues.
Operational issues such as deployment, provisioning, de-provisioning, updating, deleting,
performance related to storage, and VM Availability issues such as unexpected VM restarts,
failure to start, stop, or restart a VM, unable to RDP/SSH to a VM, and ASM to ARM migrations
including service impacting events (outages) impacting Virtual Machines

System Administrator

Global Technology
Kabul, Afghanistan
12.2013 - 05.2019

Configure and maintain Microsoft Server Operating Systems (Windows 10/11, Windows Server
2012 and newer) for the Firm's enterprise class environment including routers, switches and
Wi-Fi AP's.
Support desktop and server application distribution
Intine/Microsoft Endpoint Manager, VDI (Virtual Desktop Infrastructure), Scripting and Group Policy.
Responsible for deploying, managing and maintaining information technology solutions,
including Windows servers and Cloud systems.
Microsoft ADS (Active Directory Services) and Azure Active Directory design, support, and
implementation including MFA and ADFS.
Responsible for defining, implementing and enforcing security frameworks for existing and new systems.
Ensures successful implementation and maintenance of defined standards.
Implements and maintains anti-virus and anti-malware solutions.
environment; continues to review and improve.
Supports other infrastructure solutions such as SQL Server,
Azure Files,
Design, support, and maintain printing and scanning environments, while providing
technical input into the creation of a firm enterprise standard.
Assist in inventory control and asset management.
Assist Director – IT Operations in disaster recovery planning, testing, and implementation.
Respond, based on priority, to end user issues routed by the IT Helpdesk Analysts.
Make recommendations to the Associate Director – Cloud Infrastructure and Director – IT
Operations on patches, reconfigurations, and/or new products that will enhance the firms technical systems.
Provide technical assistance to others within the Information Technology department, as well
as to firm users. This assistance includes periodic on call duty and work outside of normal
business hours. This also includes special project duties as assigned by the Director – IT
Operations and/or other department management personnel.
Collaborate with cross functional teams to design and implement technology solutions to
business problems.
Ongoing self-education.
Document processes to be used by the Engineering and Administration team.
Partner with the Security team to manage the Firewalls
Configured and maintained system hardware, software and network components.
Monitored system performance to ensure optimal operations and identified potential
issues.
Created user accounts and managed access rights for users.
Installed, tested and evaluated new systems, applications and patches.

Education

High School Diploma -

Mohammad Alem Faziad High School
Kabul Aghanistan
01.2008

Skills

  • Remote Assistance
  • User Support
  • Application Installations
  • Hardware and Software Installation
  • Hardware Troubleshooting
  • System Configuration
  • Technical Documentation
  • Technical Analysis
  • Technical Support
  • Troubleshooting and Diagnostics
  • Troubleshooting Skills

Start Date

12/03/2023

Personal Information

Title: IT System Administration - Journey

Certification

Microsoft Certified Professional (MCP) ID: E562-8390

Microsoft certified solution Associate (MCSA) ID: E562-8389

Microsoft Certified solution expert (MCSE 2012) E965-0163

Azure 900

Azure Administration 104

Cisco certified network associate (CCNA) – Local

Timeline

System Administrator

Global Technology
12.2013 - 05.2019

Azure Support Engineer

Microsoft/LTIMindtree
July2020 - Current

High School Diploma -

Mohammad Alem Faziad High School
Mohammad Hanif Noori