Mohammad Irfan Hossain
Queens,Ny
Summary
Versatile and dynamic professional with a proven track record at OTG Management JFK Airport, excelling in high-pressure culinary environments. Expert in ingredients measuring and fostering team collaboration, I consistently delivered dishes with care, achieving high customer satisfaction. Skilled in both food handling and sanitation, I enhanced kitchen efficiency and food safety, contributing to a significant increase in repeat business.
Overview
7
7
years of professional experience
1
1
Certification
Work History
COOK
OTG Management JFK Airport
12.2023 - Current
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Crew Member
Crown Fried Chicken And Pizza
07.2023 - 12.2023
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Stocked shelves to organize aisles in assigned department.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
Sales Associate
Gifts at Park Central
08.2022 - 06.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Performed cash, card, and check transactions to complete customer purchases.
Graduate Teaching Assistant
Middle Tennessee State University
08.2019 - 07.2022
- Offered office hours and one-on-one meetings with students to provide additional support and guidance to students.
- Developed and graded exams and assessments to evaluate student learning and provide feedback on performance.
- Checked assignments, proctored tests and provided grades according to university standards.
Painter's Assistant
Central Michigan University
05.2019 - 08.2019
- Applied various protective coatings such as primers and preservatives to protect against rust and corrosion.
- Filled cracks and breaks in surfaces of plaster articles with putty and epoxy compounds.
- Installed insulation and other thermal barriers to preserve building temperature.
- Examined surfaces for imperfections and applied additional coats to achieve smooth, even finish.
- Covered surfaces with drop cloths, masking tape and paper during painting.
- Utilized various types of textures on walls and ceilings to achieve specified effects or appearances.
Food Service Worker
Central Michigan University
08.2018 - 05.2019
- .Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Cleaned and organized kitchen, dining and service areas.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
Graduate Assistant
Central Michigan University
08.2017 - 12.2018
- Analyzed acquired information and presented to professors.
- Administered coursework, graded assignments and provided constructive feedback.
- Checked assignments, proctored tests and provided grades according to university standards.
- Managed databases and input data to update records.
Education
Master of Arts - Economics
Middle Tennessee State University
Murfreesboro, TN05-2022
Bachelor of Arts - Health Economics
University of Dhaka
Dhaka, Bangladesh02-2016
Skills
- Ingredients measuring
- Sauteing
- Frying
- Sanitation
- Recipe modification
- Grilling
- Food presentation
- Food handling
- Cooking
- Food Handlers certification-New York
Certification
- Food Protection Certification - .New York
Timeline
COOK
OTG Management JFK Airport
12.2023 - Current
Crew Member
Crown Fried Chicken And Pizza
07.2023 - 12.2023
Sales Associate
Gifts at Park Central
08.2022 - 06.2023
Graduate Teaching Assistant
Middle Tennessee State University
08.2019 - 07.2022
Painter's Assistant
Central Michigan University
05.2019 - 08.2019
Food Service Worker
Central Michigan University
08.2018 - 05.2019
Graduate Assistant
Central Michigan University
08.2017 - 12.2018
- Food Protection Certification - .New York
Master of Arts - Economics
Middle Tennessee State University
Bachelor of Arts - Health Economics
University of Dhaka
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