Mohammad Mahdi Ahmadi
Chicago,IL
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
5
5
years of professional experience
Work History
Specialty Sales Associate
Hudson
03.2024 - Current
- Engage customers on the selling floor with a focus on customer service.
- Maintain high energy and professional manner at all times.
- Solves customer problems and exceeds expectations in store.
- Services multiple customers using outstanding Customer Service standards
Food Service Worker
Shadab Restaurant
09.2023 - 12.2023
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Customer Service Representative
Kamair Airlines
05.2021 - 09.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Spot Welder
Sadaqat Metal Works
10.2019 - 04.2021
- Enhanced production efficiency by maintaining spot welding equipment and ensuring proper calibration.
- Collaborated with team members for efficient workflow, completing projects within strict deadlines.
Education
High School Diploma -
Abdul Rahim Shaheed Boys High School
12.2021
Skills
- Team Collaboration
- Customer Support
- Customer Complaint Resolution
- Payment Processing
- Customer Assistance
- Time management mastery
- Problem-solving acumen
- Building Customer Loyalty
- Team Supervision
- Positive Customer Engagement
- Effective Communication
- Sales Strategies
Timeline
Specialty Sales Associate
Hudson
03.2024 - Current
Food Service Worker
Shadab Restaurant
09.2023 - 12.2023
Customer Service Representative
Kamair Airlines
05.2021 - 09.2022
Spot Welder
Sadaqat Metal Works
10.2019 - 04.2021
High School Diploma -
Abdul Rahim Shaheed Boys High School